Stateline Chrysler Jeep Dodge Ram

3rd vehicle I have bought at Stateline. Kenneth Smith was an excellent sales rep, he made things as simple as possible. Even post sale they have been very helpful with questions and needs. an excellent sales rep, he made things as simple as possible. Even post sale they have been very helpful with questions and needs. More

Another amazing experience buying a new car here. Clean, efficient, fair, fast, friendly, low-pressure. Cortezz and Darius were amazing. Great job on our 3rd car purchase from SLCJDR. efficient, fair, fast, friendly, low-pressure. Cortezz and Darius were amazing. Great job on our 3rd car purchase from SLCJDR. More

Excellent customer service and prices, Bernardo was a great host, definitely will be back! Word word word word word word word word word word word great host, definitely will be back! Word word word word word word word word word word word More

Wife was told to bring Jeep in for a headlight replacement and tech would “pop it right in”. Was given a number to text but could never get response for Service Dept. 4:5 hours later she was off replacement and tech would “pop it right in”. Was given a number to text but could never get response for Service Dept. 4:5 hours later she was offered a rental. Dept has deteriorated, last two visits, same experience. Will not use dealership again for service or vehicle purchase More

Craig Lewis was absolutely great. Quick in and out process which is not common when buying a new car. Usually takes all day Not with him. Very nice and helpful. Will be requesting him next time! process which is not common when buying a new car. Usually takes all day Not with him. Very nice and helpful. Will be requesting him next time! More

Service Department was great. Stephen (in Parts) and Jerome (in Service) made me feel like my (unexpected ) issue was important and they worked me in on a very busy day. I also observed the friendly and Jerome (in Service) made me feel like my (unexpected ) issue was important and they worked me in on a very busy day. I also observed the friendly and professional manner in which they handle those ahead of me in the waiting lounge. Really great at Stateline Service Dept. More

Service Department was great. Stephen (in Parts) and Jerome (in Service) made me feel like my (unexpected ) issue was important and they worked me in on a very busy day. I also observed the friendly and Jerome (in Service) made me feel like my (unexpected ) issue was important and they worked me in on a very busy day. I also observed the friendly and professional manner in which they handle those ahead of me in the waiting lounge. Really great at Stateline. More

Darius Brown was very helpful and answered all questions. Came to look at one model (but to small) Darius put us in vehicle he thought would fit and it did Came to look at one model (but to small) Darius put us in vehicle he thought would fit and it did More

I recently went to Stateline to test drive a used Toyota 4runner. Due to COVID-19, the salesman did not ride with me. When I drove the vehicle off the lot, I noticed the tire pressure light was on, as was t 4runner. Due to COVID-19, the salesman did not ride with me. When I drove the vehicle off the lot, I noticed the tire pressure light was on, as was the gas light. Luckily, I made it back to the lot with no issues, although the infotainment system froze and restarted multiple times along the way. When I returned to the lot, I disclosed the issue with the infotainment system, the flat tire, and the overall condition of the vehicle, which had clearly not been taken care of by the previous owner or the dealership. Still, it was reasonably priced for what I was looking for, so I told the dealership to have their mechanics inspect the vehicle so I could be reassured all aspects were in working order. They of course tried to run my credit to proceed with the sale, but I told them I wasn't comfortable with the condition of the vehicle and needed to hear from their mechanics first. The salesman had his manager come over and I expressed my concerns regarding the condition of the vehicle to him as well. They told me their team would assess the vehicle and get back to me a few days later. Fast forward, I get home and look up the vehicle by the VIN and found out it had been in a wreck. This information was not disclosed to me at all by the salesman or manager, even when I was expressing my concerns. When I finally heard from the salesman a few days later, he told me everything was fine with the vehicle. I proceeded to tell him that I discovered it had been in a wreck and it would have been common courtesy for them to inform me of this beforehand. I never got a response from the salesman or the dealership, much less an apology. I will never give Stateline my business again. More

Great experience and very great with customer service. Overall a great and quick car shopping experience. I’m very appreciative of there commitment and dedication when it came to looking for new employmen Overall a great and quick car shopping experience. I’m very appreciative of there commitment and dedication when it came to looking for new employment. More