Stateline Chrysler Jeep Dodge Ram

It took 3-1/2 hours to get the oil changed on my Ram 1500. Not acceptable!!!! This dealer is a black mark to the Dodge Dealerships 1500. Not acceptable!!!! This dealer is a black mark to the Dodge Dealerships More

Excellent experience with both the salesman and the "closer". I would highly recommend this dealership. "closer". I would highly recommend this dealership. More

Used car buyer, beware. This is by far, the worst experience I've ever encountered buying a used vehicle. I was at the dealer 5 times, to pickup the vehicle, assured it was This is by far, the worst experience I've ever encountered buying a used vehicle. I was at the dealer 5 times, to pickup the vehicle, assured it was "ready". It in fact was the opposite. I'm well over 1.5 hrs from the dealership, but it was the vehicle I wanted. I didn't mind the first few times, I understand things go wrong. I've been in the service industry before. I get it. But, the lack of communication and absolute incompetence of the service department, just put me over the edge. Sales, will literally tell you whatever sounds good without having any actual knowledge of what's going on. Each time I spoke with my salesperson, it was a different story. It's all ready to be picked up, all the maintenance was done. Get in the truck, change oil light on, out of fuel, out of DEF fluid. We are ordering parts, no we are taking it to a glass shop to get the window fixed. Replaced the tires, sensor fails, no one realizes the front tire is leaking air. I come to pick it up, obviously can't go far on a leaking tire. Spoke with the General Sales Manager, Sam. He assured me (while speaking over me, not allowing me to talk or ask questions) he was personally going to take care of all the issues ASAP. This, unfortunately was a blatant tactic to get me off the phone so he could yell at someone else to resolve the issues. 8 days from purchase I finally have the vehicle. While I know this will most definitely fall on deaf ears, I can't express enough the disappointment and unsatisfactory experience it was dealing with this dealership. 0 out of 10, I don't recommend. Nor will I to anyone in the future. More

Excellent nice personalized service. Vehicle washed out after service. Able to provide service even though I did not have an appointment. Vehicle washed out after service. Able to provide service even though I did not have an appointment. More

Your diagnostic is pointless, if you can’t pinpoint as a mechanic what actually happened, then you shouldn’t be recommending what needs to be done! Trying to charge $9000 for an engine swap with no proof o mechanic what actually happened, then you shouldn’t be recommending what needs to be done! Trying to charge $9000 for an engine swap with no proof of what happened! I will not be coming to you for anything anymore! More

Great customer service from Jullian, Ms Pat, Rob and the dealtailer...kept me on my timeliness for that day dealtailer...kept me on my timeliness for that day More

Very supportive and Kristin work d hard to get car repaired in timely very timely manner repaired in timely very timely manner More

Clint was the most awesome manager follow through with phone calls follow through with dates of possibilities of returning my car to me amazing man what a great job truly follows through mow the reception phone calls follow through with dates of possibilities of returning my car to me amazing man what a great job truly follows through mow the reception is any call I made for Clint was always given to him and he always followed up with me Mo is an amazing woman prices were perfect insurance was accepted thank you thank you for an amazing job I wouldn’t go anywhere else my car looks new as I bought it More

I have had service from multiple Dodge dealerships from coast to coast and Midwest. This is the BEST service I have ever received over 35 years and multiple vehicles. Dodge Dealerships should visit here coast to coast and Midwest. This is the BEST service I have ever received over 35 years and multiple vehicles. Dodge Dealerships should visit here and take notes !! Thank you again for GREAT SERVICE !! More

We had a great experience with Stateline - Allison Musante & Brandon Brown were extremely professional and efficient throughout the entire process. We ordered our Jeep and we were pleasantly surprised Musante & Brandon Brown were extremely professional and efficient throughout the entire process. We ordered our Jeep and we were pleasantly surprised that it came in early and was exactly as we had specified - we could not be happier. We would highly recommend using Stateline if you are looking for professionals that are not practiced in the art of the car sales "run around" - we will definitely give them our business again in the future. Christine & Jim Donaldson More