Stateline Chrysler Jeep Dodge Ram

The staff was very polite! Khali did an awesome job communicating everything with me! I appreciate everything! Khali did an awesome job communicating everything with me! I appreciate everything! More

Called a week in advance to schedule an oil change and get pricing info. After confirming time and price I then proceeded to dealership on DAT off service appointment and the service done was great, but w get pricing info. After confirming time and price I then proceeded to dealership on DAT off service appointment and the service done was great, but when they gave me the invoice to pay, it was $70 more than what was quoted with only the scheduled oil change was done, no extra work has been done to my truck. Had to go back and forth multiple times to pay what I was quoted and the end result was I still had to pay more than what was quoted. More

Easy to service appointment. On time when I arrived and identified problem quickly. Service done when promised. Kristin the service advisor was great kept me informed of what and On time when I arrived and identified problem quickly. Service done when promised. Kristin the service advisor was great kept me informed of what and when repair would be done. More

It took 3-1/2 hours to get the oil changed on my Ram 1500. Not acceptable!!!! This dealer is a black mark to the Dodge Dealerships 1500. Not acceptable!!!! This dealer is a black mark to the Dodge Dealerships More

Excellent experience with both the salesman and the "closer". I would highly recommend this dealership. "closer". I would highly recommend this dealership. More

Used car buyer, beware. This is by far, the worst experience I've ever encountered buying a used vehicle. I was at the dealer 5 times, to pickup the vehicle, assured it was This is by far, the worst experience I've ever encountered buying a used vehicle. I was at the dealer 5 times, to pickup the vehicle, assured it was "ready". It in fact was the opposite. I'm well over 1.5 hrs from the dealership, but it was the vehicle I wanted. I didn't mind the first few times, I understand things go wrong. I've been in the service industry before. I get it. But, the lack of communication and absolute incompetence of the service department, just put me over the edge. Sales, will literally tell you whatever sounds good without having any actual knowledge of what's going on. Each time I spoke with my salesperson, it was a different story. It's all ready to be picked up, all the maintenance was done. Get in the truck, change oil light on, out of fuel, out of DEF fluid. We are ordering parts, no we are taking it to a glass shop to get the window fixed. Replaced the tires, sensor fails, no one realizes the front tire is leaking air. I come to pick it up, obviously can't go far on a leaking tire. Spoke with the General Sales Manager, Sam. He assured me (while speaking over me, not allowing me to talk or ask questions) he was personally going to take care of all the issues ASAP. This, unfortunately was a blatant tactic to get me off the phone so he could yell at someone else to resolve the issues. 8 days from purchase I finally have the vehicle. While I know this will most definitely fall on deaf ears, I can't express enough the disappointment and unsatisfactory experience it was dealing with this dealership. 0 out of 10, I don't recommend. Nor will I to anyone in the future. More

Excellent nice personalized service. Vehicle washed out after service. Able to provide service even though I did not have an appointment. Vehicle washed out after service. Able to provide service even though I did not have an appointment. More

Your diagnostic is pointless, if you can’t pinpoint as a mechanic what actually happened, then you shouldn’t be recommending what needs to be done! Trying to charge $9000 for an engine swap with no proof o mechanic what actually happened, then you shouldn’t be recommending what needs to be done! Trying to charge $9000 for an engine swap with no proof of what happened! I will not be coming to you for anything anymore! More

Great customer service from Jullian, Ms Pat, Rob and the dealtailer...kept me on my timeliness for that day dealtailer...kept me on my timeliness for that day More