Stateline Auto Ranch Subaru - Service Center

I have been happy in the past but not so much recently. On my last oil change service 2 air filters were replaced without consulting me first and you charges have greatly exceeded quoted cost and seem exce On my last oil change service 2 air filters were replaced without consulting me first and you charges have greatly exceeded quoted cost and seem excessive More

We have been very happy with Stateline Subaru until recently. The new person in the service department needs to spend more time listening to the customer and less time talking about himself and how muc recently. The new person in the service department needs to spend more time listening to the customer and less time talking about himself and how much he knows. We did not have a pleasant experience this last time we had our Subaru Forester serviced. More

we bought new tires there and had to bring them back and they are rough they are rough More

Very friendly and courteous. I appreciated seeing the filters and seeing what needed to be done. Thank you ! I appreciated seeing the filters and seeing what needed to be done. Thank you ! More

Robert H was the most knowledgeable, helpful and personable service representative I have dealt with in the 40 years I have had my vehicles serviced at dealerships. I so appreciate the way he thorou personable service representative I have dealt with in the 40 years I have had my vehicles serviced at dealerships. I so appreciate the way he thoroughly my service record and made appropriate recommendations. The whole visit was a delight. More

Robert was very helpful. He wanted to make sure the problem was taken care of and that we were satisfied. He represented the service department well. He wanted to make sure the problem was taken care of and that we were satisfied. He represented the service department well. More

I am very sad that you let Lori go. She WAS that department! Compassionate, friendly, honest, humorous. I will finish out my warranty and take my business somewhere else. I gave 2 s She WAS that department! Compassionate, friendly, honest, humorous. I will finish out my warranty and take my business somewhere else. I gave 2 stars because your front desk girls are still great. Personality lacks immensely in your service dept. now though. More

they were fast and friendly. this dealership was much closer than where we baught the car. this dealership was much closer than where we baught the car. More

Our 2020 Forrester needed it's 60,000 mile service and since we bought the car there we decided to use Stateline's service facility. All of the personnel were very friendly and helpful. They were receptiv since we bought the car there we decided to use Stateline's service facility. All of the personnel were very friendly and helpful. They were receptive to us pointing out small tears on the passenger seat and the arrangement of a loaner car. The only downside was the initial scheduling of the appointment. The scheduler called us at 5:45 am (Pacific Time) because we live in Oregon. More

We liked how friendly and helpful the people were. The people genuinely cared about us and what we needed. The people genuinely cared about us and what we needed. More