Stateline Auto Ranch Subaru - Service Center

My husband went to get our oil changed and he noticed our car was parked and appeared to be finished. He saw people who arrived after him get their vehicles back before him. Still he waited patiently just st car was parked and appeared to be finished. He saw people who arrived after him get their vehicles back before him. Still he waited patiently just staring at our parked car. After awhile he got upset and asked what was taking so long and was given attitude by the service guy telling him it wasn’t done. My husband told him his seen our car has been parked for awhile and the mechanic told him it’s been done for awhile now. My husband did get a little loud because there was a lot of back and forth. We’ve never been treated with such ugly service before and would definitely take our business elsewhere if he hadn’t already paid in advance for oil changes. Dealership had excellent service when Todd was running it. My husband actually worked for Todd and is very disappointed on how things are being handled at this dealership. 0/10 More

Robert is very customer service oriented. The dealership is more concerned than just selling a vehicle but concerned about making sure the vehicle you buy will make you happy!!! The dealership is more concerned than just selling a vehicle but concerned about making sure the vehicle you buy will make you happy!!! More

Pleasant and professional, nice to have a courtesy vehicle as the service took awhile. Pleased with the service and my BRZ, wish it cost a bit less though. vehicle as the service took awhile. Pleased with the service and my BRZ, wish it cost a bit less though. More

My last experience was great and would highly recommend this dealer to my friends and family. this dealer to my friends and family. More

Salesperson was knowledgeable and personable. Dealership is clean and well kept. I would recommend to friends and family. Dealership is clean and well kept. I would recommend to friends and family. More

Very good customer service. We're very helpful with all of my car needs and future services We're very helpful with all of my car needs and future services More

Clean, comfortable place to spend time at while vehicle is being serviced. I recommend your dealership and service department to other Subaru owners. is being serviced. I recommend your dealership and service department to other Subaru owners. More

I had my 2021 Outback in for an issue with the hatchback on May 14. Robert Head handled the issue quickly (by resetting the computer), professionally and spent time explaining how the different buttons on on May 14. Robert Head handled the issue quickly (by resetting the computer), professionally and spent time explaining how the different buttons on the fob operate. Thank you Stateline for always providing quality service!!! More

We have had some challenges recently with wait time etc. however, Marcos made it right and gave us incredible customer service and left us with the complete satisfaction and the willingness to go back for a however, Marcos made it right and gave us incredible customer service and left us with the complete satisfaction and the willingness to go back for all of our future Subaru services. More