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Stateline Auto Ranch Subaru - Service Center

Fruitland, ID

4.3
57 Reviews
Call Service Center (208) 452-3900

57 Reviews of Stateline Auto Ranch Subaru - Service Center

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May 29, 2025

My last experience was great and would highly recommend this dealer to my friends and family. More

by S_WOLERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT HEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for the 5-star rating and great review.

May 23, 2025

Salesperson was knowledgeable and personable. Dealership is clean and well kept. I would recommend to friends and family. More

by LARRYM1920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiara Meier-Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hubble
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROBERT HEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Dickinson, Marcos Sanchez
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Jun 09, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for your business and the recommendation. We are grateful to have such great customers, like you!

May 23, 2025

Very good customer service. We're very helpful with all of my car needs and future services More

by JOLENEMAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Sanchez
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Jun 09, 2025 -

Stateline Auto Ranch Subaru responded

We appreciate your business and for taking the time to leave this review. Please don't hesitate to reach out to us if you have any questions. Thank you for your business.

May 23, 2025

Clean, comfortable place to spend time at while vehicle is being serviced. I recommend your dealership and service department to other Subaru owners. More

by GARY.ANGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT HEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025

I had my 2021 Outback in for an issue with the hatchback on May 14. Robert Head handled the issue quickly (by resetting the computer), professionally and spent time explaining how the different buttons on More

by cjporath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT HEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for taking the time to leave us a review. We are happy to hear that we were able to get you taken care of quickly. We appreciate your business.

April 27, 2025

We have had some challenges recently with wait time etc. however, Marcos made it right and gave us incredible customer service and left us with the complete satisfaction and the willingness to go back for a More

by SRC270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hubble
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Sanchez
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Jun 09, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for sharing your experience. We are happy to hear that we were able to help you. We appreciate your business!

April 19, 2025

Easy to schedule. Nice clean facilities. Robert Head is a very good service manager. Has lots of knowledge. More

by TJYANKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT HEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for the great feedback. We appreciate your business. Sincerely, Dillon McCurry/GM

April 10, 2025

Service was fast and professional. Very nice waiting area and amenities. All employees are curtious and friendly. More

by IGOTAGAME4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT HEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Sanchez
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Apr 15, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for sharing your feedback and assigning a 5-star rating! It is very important to our dealership that we earn the trust of our guests and provide them with a hassle-free, kind experience. We look forward to seeing you again at your next service. Sincerely, Marcos Sanchez/Service Manager

April 09, 2025

This dealership does not take walk in oil changes as advertised. The online scheduling is not user friendly. More

by SDARRAH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure of the names
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Apr 15, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for taking the time to bring this to our attention. We DO provide express service, which is walk in oil changes. From time to time, a guest may have a short, in most cases, less than a 1-hour wait time for this service. I would like the opportunity to talk to you about what happened and have the change to rectify this. Please contact me at your convenience, marcoss@autoranchgroup.com. Thank you for your time. Sincerely, Marcos Sanchez/Service Manager

April 09, 2025

Stateline Auto in Fruitland USED to have the best customer service, especially in the parts department. The service we have received over the past six months or so has been absolutely appalling!! W More

by JLOPEZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valantino
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Apr 14, 2025 -

Stateline Auto Ranch Subaru responded

Based on the information you provided I have tried to identify you so I could reach out to you. Unfortunately, I am at a loss on how to contact you, please reach out to me personally, so we can talk about the specifics of your experience. Our customers are our top priority, and I appologize that you have had such a bad experience. I want to fix this issue immediately. Thank you for bringing it to my attention. Sincerely, Dillon McCurry/GM

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