Stateline Auto Ranch Subaru - Service Center

First of all Eddie, Jess, Oscar, and everyone in the back is five out of five stars. This review is solely on the service manager Marcos and the service advisor Valentino. I started coming to the service d is five out of five stars. This review is solely on the service manager Marcos and the service advisor Valentino. I started coming to the service department with Chris Baker and have never had an issue before Marcos and Valentino showed up. They have proven on separate instances to be incompetent, unprofessional, arrogant, and have totally changed the atmosphere of the whole dealership for the worse. I have never seen so many unhappy people and cannot believe they are allowed to treat customers the way that they do. Whomever made the personnel change to these individuals from higher up needs to be fired immediately! More

They were courteous and informative about what was happening during the scheduled service and got things done in a timely manner. happening during the scheduled service and got things done in a timely manner. More

We appreciate Lori she is always there to help. The only concern we have is that it takes all day every time we come to have something done on our car. Merry Christmas !! The only concern we have is that it takes all day every time we come to have something done on our car. Merry Christmas !! More

What service? Just because I come in to help the local community for the x-mas gifts and the wifi just happens to connect doesn’t mean my vehicle is getting servic Just because I come in to help the local community for the x-mas gifts and the wifi just happens to connect doesn’t mean my vehicle is getting serviced. Your IT dept might need some work idk. More

Great service as always Will come again for my next service Lori provides excellent service service Lori provides excellent service More

Great dealership great knowledge on the vehcile you’re purchasing ! Great experience all the way around! purchasing ! Great experience all the way around! More

My service was scheduled and completed as requested. Valentino was professional and informative. When I picked up my vehicle, Beau was helpful and polite. Valentino was professional and informative. When I picked up my vehicle, Beau was helpful and polite. More

Very knowledgeable people and nice to discuss my auto concerns. Very helpful with my future repairs and organizing what to do first. concerns. Very helpful with my future repairs and organizing what to do first. More

Seems like all new employees, new management, new sales staff…they all like their “cell phones”… the only lady car salesman was the only one to come out of her office to talk to us, and went above and beyo staff…they all like their “cell phones”… the only lady car salesman was the only one to come out of her office to talk to us, and went above and beyond to get us the correct answer to a question with a symbol popping up on our dash board, that the staff on the shop side couldn’t answer, they directed us to talk to a car salesman!! Wish I would have gotten her name, she was as great! More

The staff is very friendly but I recently found e that subure is the number one to donate cars for veterans and disabled people so why is it that a person goes in and says they want to trade a car in beca subure is the number one to donate cars for veterans and disabled people so why is it that a person goes in and says they want to trade a car in because there trying to make being disabled they turn that person down Make an exception More