Stateline Auto Ranch Subaru

Robert was very helpful. He wanted to make sure the problem was taken care of and that we were satisfied. He represented the service department well. He wanted to make sure the problem was taken care of and that we were satisfied. He represented the service department well. More

I am very sad that you let Lori go. She WAS that department! Compassionate, friendly, honest, humorous. I will finish out my warranty and take my business somewhere else. I gave 2 s She WAS that department! Compassionate, friendly, honest, humorous. I will finish out my warranty and take my business somewhere else. I gave 2 stars because your front desk girls are still great. Personality lacks immensely in your service dept. now though. More

they were fast and friendly. this dealership was much closer than where we baught the car. this dealership was much closer than where we baught the car. More

Our 2020 Forrester needed it's 60,000 mile service and since we bought the car there we decided to use Stateline's service facility. All of the personnel were very friendly and helpful. They were receptiv since we bought the car there we decided to use Stateline's service facility. All of the personnel were very friendly and helpful. They were receptive to us pointing out small tears on the passenger seat and the arrangement of a loaner car. The only downside was the initial scheduling of the appointment. The scheduler called us at 5:45 am (Pacific Time) because we live in Oregon. More

We liked how friendly and helpful the people were. The people genuinely cared about us and what we needed. The people genuinely cared about us and what we needed. More

I love being at this beautifully decorated dealership while my Subaru receives maintenance. It is spotlessly clean and wonderfully warm on cold days because of the huge, brick fireplace, filled with (re while my Subaru receives maintenance. It is spotlessly clean and wonderfully warm on cold days because of the huge, brick fireplace, filled with (real) crackling logs. Added to all this is the welcoming, professional and knowledgeable staff. Well done Stateline Subaru! More

Very clean and well maintained dealership. Staff is knowledgeable and friendly and take care of the whole family pets included Staff is knowledgeable and friendly and take care of the whole family pets included More

Lessons learned. ..never again buy a used vehicle from this dealership. No trade....cash deal...paid the asking price....we were assuming they would show respect to u ..never again buy a used vehicle from this dealership. No trade....cash deal...paid the asking price....we were assuming they would show respect to us in return. CarFax showed the vehicle was Canadian, so we asked Juan if all the metric dash components had been converted to US standards. He assured us with great confidence they were. Speedo was converted, but on the way home with the car we noticed the temp indicators are in Celsius. We followed the owner's manual process for switching the temp gauges, but it doesn't work. According to online recommendations, we now have to take it to a Toyota dealer for an expensive software upgrade. Jeremy snuck in the $299 glass etching charge without telling us. He also said we were required to pay extra for some hinky-dinky blinking stoplight the dealer had already installed. We are clearly the idiots here...it was late in the day, and we had to drive our car and the new car 320 miles to get home...so we wrote the check and signed the 18 different forms they kept throwing at us so we could get to our home across the state. Had I carefully read the 18 forms instead of listening to Jeremy's version of what they were as he shoved them across the desk with a pen and pointing to the X where we sign, we would have walked away. More

The car was detailed beautifully! !! Thank you so much. Would use Stateline Subaru again and recommend to friends and family! !! Thank you so much. Would use Stateline Subaru again and recommend to friends and family! More

Helped me get approved when I didn't think I would. Jordan put me in a great vehicle that I absolutely love! Jordan put me in a great vehicle that I absolutely love! More