State Line Nissan - Service Center

Oil Change and Tire Rotation Justin was great, he went over what services I will need and print off a copy for me for my next appt. Great service and I am happy to hear Nissan is Justin was great, he went over what services I will need and print off a copy for me for my next appt. Great service and I am happy to hear Nissan is improving their "Appointment" schedule. More

Always Great Service Have been coming to State Line Nissan for years. Have purchased several vehicles and always have their maintenance and service done here. Oil change Have been coming to State Line Nissan for years. Have purchased several vehicles and always have their maintenance and service done here. Oil changes are prompt. Staff is always friendly and accommodating. The service manager Jeff Johnson is always on top of things. Comes out to meet and greet and make you feel welcome. More

Great service , timely performed. Highly recommend service department. Repairs were done right the first time. We did purchase car from it and would buy again as , timely performed. Highly recommend service department. Repairs were done right the first time. We did purchase car from it and would buy again as well as take service needs there. More

Services rendered Chris was awesome to work with.. he was super friendly, had amazing customer services, and very professional. I am very pleased with my first experien Chris was awesome to work with.. he was super friendly, had amazing customer services, and very professional. I am very pleased with my first experience with the service department. Thank you so much 😊 More

Quick Service I was going out of town the following day and needed an oil change. Unfortunately, I did not make an appointment and was unsure if I was going to be I was going out of town the following day and needed an oil change. Unfortunately, I did not make an appointment and was unsure if I was going to be able to get in. Without hesitation, the representative, Chris Pointe, checked me and and assured me it wasn't a problem. In under an hour my car was completed and all fuels topped off. More

Took my car in for a paint touchup and oil change. I am always amazed at how friendly and helpful the staff is. I purchased my vehicle in March 2019 and Ibrahim was my salesman. From the moment we me I am always amazed at how friendly and helpful the staff is. I purchased my vehicle in March 2019 and Ibrahim was my salesman. From the moment we met, I felt like he would treat me fairly and he did not disappoint. Whenever I've had to go back and Ibrahim sees me, he never hesitates to recognize me and calls me by my name. I do not know if he likes it, but he always tolerates me hugging him (and I am not a hugger) because I am happy to see him. That not only speaks highly of Ibrahim but also of the quality of people you employ. More

Appropriate and satusfactory Pleased with customer service, honesty, time management . I purchased my car 2 years ago pre owned at state line. Justin in service was very helpful- Pleased with customer service, honesty, time management . I purchased my car 2 years ago pre owned at state line. Justin in service was very helpful- it was comforting to have an experience that I had after purchasing my vehicle. Some of my service visits in the past were not good. Justin did a great job and was very honest and helpful! I can tell Nissan is updating their procedure of customer care. More

Driver Mirror replacement. Went in for a mirror replacement for my 2015 Nissan compact vehicle. The technician that assisted me in the garage was professional, competent, and I Went in for a mirror replacement for my 2015 Nissan compact vehicle. The technician that assisted me in the garage was professional, competent, and I appreciated how he took care of me. There were miscommunications when I set up the initial service appointment to come in and prepaid for required parts over the phone however State Line Nissan went out of their way to make it right. I recommend getting a total cost and time estimate prior agreeing to a repair. More

Always timely and friendly. Get you in and out fast. If they find another problem they talk to you about it, let you what would happen or not happen. This is my personal evaluat Get you in and out fast. If they find another problem they talk to you about it, let you what would happen or not happen. This is my personal evaluation and not from anyone from the dealer ship. I am not sure who did the service, they did tell me but I cannot remember. But I always have good service More

No complaints They did everything I requested. The service dept is the heartbeat of a dealership and can be the reason for me to returned to buy another Nissan in They did everything I requested. The service dept is the heartbeat of a dealership and can be the reason for me to returned to buy another Nissan in the future. Also Samer was able to help me to understand how to setup Apple Play. That was great, since I purchase my car from another dealership and they did not know how to program it. More