State Line Nissan - Service Center

Oil Change/Battery review I came in for an oil change and the service was outstanding! My car was quickly checked in and the mileage and history was reviewed with the manager. I came in for an oil change and the service was outstanding! My car was quickly checked in and the mileage and history was reviewed with the manager. I mentioned that the battery terminal had become corroded in the past and asked to have it checked. In less than an hour, the Service Manager came to see me in the waiting room to review all that the technicians had done and to day that everything checked out perfectly. As someone that drives 500 to 1,000 miles per week for work, it’s important to me that my car stays in top condition. I always feel safe & secure after a visit to the Service Department at Stateline Nissan and will continue to use them as my garage of choice to service my car. Thank you for the excellent care you provide! More

It sucked Worst service ever i will never and i mean never come to this place for a service as long as i breathing and able to move Worst service ever i will never and i mean never come to this place for a service as long as i breathing and able to move More

My experiences with Nissan are great every time. Max V. is one of the best customer service people with Nissan. Max V. did a great job explaining in detail what was wrong with my vehicle including g Max V. is one of the best customer service people with Nissan. Max V. did a great job explaining in detail what was wrong with my vehicle including giving me the best price match options with your company. Thank you again STATE LINE NISSAN. 10/10!!! More

Great Had another great experience at Stateline Nissan. Fabulous staff! I'm so glad Jeff Johnson is rhe service manager now. He's a great people person an Had another great experience at Stateline Nissan. Fabulous staff! I'm so glad Jeff Johnson is rhe service manager now. He's a great people person and isw customer focused. More

More service advisors need to be like Justin Charles Initially took my car in for an oil change. During the complimentary multipoint inspection it was discovered my left inner cv boot was torn and leakin Initially took my car in for an oil change. During the complimentary multipoint inspection it was discovered my left inner cv boot was torn and leaking - exact same cv boot that I had repaired earlier in the year. Jonny Grogan, the service advisor, said he will check on the part needed to fix the cv boot; if it's not in stock he will order it and call me when it's in. Almost two weeks after my oil change I haven't heard from Jonny so I called and left a message. I called again a day later - being Friday now - after still not hearing from him and was able to talk with him then. He said he will check on the part and that it may be on backorder and he will call me right back. Surprise, surprise I did not get a call back. I call again after the weekend - it being Monday now - and was able to talk with Justin Charles. Justin kept me on the phone while he checked to see if the part was available to repair the cv boot. But first we had to verify it was in fact the left inner cv boot that needed repaired since there were no notes about it in my file. Justin was able to get my car in, provide me with a loaner car, and get my car fixed all within 4 hours of speaking with him. If not for Justin's customer service I would not be giving the rating I am. All service advisors should follow his example. More

Fantastic Service State Line Nissan goes above and beyond with their service. We really appreciate them and recommend them as well. They are fantastic in every departm State Line Nissan goes above and beyond with their service. We really appreciate them and recommend them as well. They are fantastic in every department. More

Quick Customer Service This dealership has quick car drop off and provided transportation for me to get to and from work. The service manager took the time to review my ser This dealership has quick car drop off and provided transportation for me to get to and from work. The service manager took the time to review my service record and explain the car issue. More

Wrong service I told the guy to fiz my tail light but he charged me for brake lights and didn't fixed the tail lights so that was the wrong part done I told the guy to fiz my tail light but he charged me for brake lights and didn't fixed the tail lights so that was the wrong part done More

Very personalized and valued approach without being pushy. State Line Nissan is where I purchased my Maxima 3 years ago and have had it serviced for oil changes and other routine maintenance since. The people State Line Nissan is where I purchased my Maxima 3 years ago and have had it serviced for oil changes and other routine maintenance since. The people working there are extremely friendly, knowledgeable, and have a passion for what they do. I feel they have my best interest in mind and I will continue to partner with State Line Nissan for my ongoing service needs. More

Finding a reliable Nissan Dealership for my Nissan Altima. Came to this particular Dealership to register my Nissan Altima after purchasing from Car Rental. I tried 2 other Nissan Dealerships before coming to Came to this particular Dealership to register my Nissan Altima after purchasing from Car Rental. I tried 2 other Nissan Dealerships before coming to this one. Upon arrival Staff immediately came to me to find out what I needed and pointed me to the correct department and introduced me to the staff of that department. Very Courteous and professional staff, clean uniforms and establishment. Once I advised them want I desired, paperwork was drawn and went to a very updated clean, neat and relaxed atmosphere room, where all kinds of snacks and beverages along with Wi-Fi were available for my convenience. Car was bought to me cleaner than I gave it to them with everything done that I requested. More