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State Line Nissan - Service Center

Kansas City, MO

4.4
252 Reviews

252 Reviews of State Line Nissan - Service Center

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November 12, 2018

Great service I was blown away with how the service department was very attentive to my needs and attention to detail when it came to the overall care of my car More

by TBURTIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson, Jonny Grogan
November 12, 2018

They have a service center; but lacks customer service Went to get a car I purchased have some work done. Service center employees didn’t greet, or even acknowledge me for over 10 minutes. When I finally d More

by 1brandonr@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the names of the employees I was in contact with
Dec 01, 2018 -

State Line Nissan responded

Thank you for providing feedback about your experience with our dealership. I apologize we failed to provide you the type of service you should expect. Please give me a call on my cell at 9137071369 and I will personally make sure you do not have this type of experience again. Jason Gordon, General Manager

November 12, 2018

Professional place Service department they explain clearly what need or what kind of maintenance was done I compare the prices with other brand dealers Nissan has fair More

by KCSPARKLECLEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Jonny Grogan, Max Versch, Sammy Nasr
November 11, 2018

Oil change Great to work with explains what type of other work needs to be done and how soon it needs to be taken care of. Very professional. More

by MS.VMJ71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2018

Change of filter and CVT Transmission This is the 2nd Nissan Maxima I've purchased from State Line. They've made it easy to deal with and gave me a fair price on my car. Even though Hend More

by GBURGESS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Grogan
November 09, 2018

Oil change I was met when I pulled up for an oil change and everything was taken care of quickly. I do think it would be nice if you did car washes after servic More

by dkyarber
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2018

Oil change & winter touch ups Great service. Was kept informed. Service work was quick & I appreciate the clean & comfortable waiting area. Service manager Justin was knowledgeable More

by RGBOBBKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2018

Excellent Customer Service The employees at this center are very professional, and are always cordial & pleasant when the customer first arrives. They're also concerned about t More

by TINAY1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2018

Oil change Was in for first oil change on my 2017 Murano. Every one was pleasant and knowledgeable. Things went very smoothly. Great customer service. I'll defin More

by KEICOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally , Jonny Grogan
November 08, 2018

Oil change, new brakes Communicated with me during the process and let me have a loaner for the day. The jobs were completed as scheduled. Pick up was fast and easy. More

by BIGROG5858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Grogan
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