State Line Nissan - Service Center

Leather seats pit in Leather seats installed are awesome great job they are comfortable and look incredible we are very happy with the service from State Line Nissan thank Leather seats installed are awesome great job they are comfortable and look incredible we are very happy with the service from State Line Nissan thank you More

Always great Every time I come in the staff are friendly and honest about what needs to be done. They try to help you out when they can and treat you fairly. I wil Every time I come in the staff are friendly and honest about what needs to be done. They try to help you out when they can and treat you fairly. I will keep coming back here for service. More

Very frustrating My fan was making a noise. I was told by Jack that they couldn’t hear anything. I was surprised bc the sound was sooo obvious. I had to ask for a favo My fan was making a noise. I was told by Jack that they couldn’t hear anything. I was surprised bc the sound was sooo obvious. I had to ask for a favor and was dropped. To my dismay I switched on the fan and the sound was still there. I asked Jeff to come and listen and he could hear it too. Had to give the car again for repair. I was called later saying that they found debri and cleaned it up. I came back to pick up the car and paid $75 and guess what.....when I started the car, the sound was still there. Very unprofessional and disappointing . Least they could have done was refund my $75 More

Battery connection. Electrical issues are what happen when you think you’ve taken care of everything! All that matters is how you are treated when they do! I have been tr Electrical issues are what happen when you think you’ve taken care of everything! All that matters is how you are treated when they do! I have been treated very well. Good work Mike Candillo! More

Don’t Care When Warrantied I visited this service department on several occasions for the same problem. I failed to check while in lot to ensure resolution. Service manager and I visited this service department on several occasions for the same problem. I failed to check while in lot to ensure resolution. Service manager and provider dealing with my case falsified case in stating my car had been fixed with no warning light. The dash panel screen was toggled off of warning and headlights switched to off position I. Order to bypass warning light. One of the suggested fixes for issue, “wait until we get a vehicle same make/model to switch headlight assembly” “ the labor on an issue this complicated is too much” I will drive out of state, which is where my car is being fixed currently before I will return to Stateline Nissan. More

Friendly and Fast Justin was very friendly and responsive (as usual). Great service! Justin was able to explain what exactly what I needed and quoted a reasonable amoun Justin was very friendly and responsive (as usual). Great service! Justin was able to explain what exactly what I needed and quoted a reasonable amount. When more time was needed for my repair he called me every time for my approval. I always look forward to working with Justin, as he is always honest and upfront with what my car needs. He is very personable and knowledgeable. More

Service Happy they got done quickly! I’m delighted they keep me informed as the day went on. Prices are reasonable and work is well done. Happy they got done quickly! I’m delighted they keep me informed as the day went on. Prices are reasonable and work is well done. More

Caring They Always aim to help resolve your issue at the least amount of cost. They are friendly, courteous and knowledgeable. I won't take my car anywhere e They Always aim to help resolve your issue at the least amount of cost. They are friendly, courteous and knowledgeable. I won't take my car anywhere else. More

Happy I was happy yesterday and I have always been Happy with my service, Please keep up the good work. Justin Charles starts with a smile and ends with a s I was happy yesterday and I have always been Happy with my service, Please keep up the good work. Justin Charles starts with a smile and ends with a smile. I always look forward to coming back the waiting room is very nice, things have been up dated made comfortable for your wait. More

Worst customer service I should have turned around when I was not met at my car by a writer. I finally went in and when I got to a service desk, the writer took a personal c I should have turned around when I was not met at my car by a writer. I finally went in and when I got to a service desk, the writer took a personal call on his cell phone and walked outside ignoring me. Then, I noticed that my car was complete and had been pulled around to the front. The window was left down. After waiting 30 minutes, I went back to the writer who did not acknowledge me. He would not even say he would be a few minutes. I finally got my car back 44 minutes after it was done and was not told how the jnspection went, etc. More