State College Ford Lincoln

I bought a new/used car off of them and they owed me some touch up painting, and when I got it back the clear coat around the touch up spots is now chipping off and looks like crap. This even happened the da touch up painting, and when I got it back the clear coat around the touch up spots is now chipping off and looks like crap. This even happened the day I got it back and the manager didn't care all he said was I don't know what to tell you, no appologizing or anything at all. They had also drove my car till it was on empty and didn't fill it up and now I'm having problems with my gas tank, when I fill up it stops cause there is to much vapor in itand it causes the gas pumps to stop constantly it takes me 5-10 minutes to fill up my gas tank now. :( More

I was interested in one of your trucks. It was priced a bit to high for year/mileage etc. This rep really didn't care for what I was looking for or what I could afford. I sent this guy a txt a few days bef bit to high for year/mileage etc. This rep really didn't care for what I was looking for or what I could afford. I sent this guy a txt a few days before asking about the same vehicle and told him I had a trade also. He never cared to get back to me promptly about anything, other then the price of the vehicle. A couple days later I went over to the dealership to talk business about the vehicle. The guy wouldn't move much on the price. After I realized he didnt care to sell a vehicle I left the dealer telling him I could get one much cheaper at blue knob and the same truck even. Also, most sales reps will come out to the lot when your looking at vehicles and answer any questions you might have. They normally also show you what they have you might like and be within your budget. Not this dealership. Driving down the road from the dealership I get this txt from this guy saying "come on man.. can't sell it much cheaper than that". Now realizing i just talked to the same guy over the phone via txt that i did in person..WOW...I cant believe he sent me that. I been working the customer service/sales side of things for 10 yrs. You don't talk to your customers this way. If i was him I would have just walked away with nothing more said. Thanks Joe!!!! for not taking my offer, and becuase of that I found one with leather and loaded for what i offered you with only 3,000 more miles on it. This rep needs more customer service skills and if they want to make any money they need to atleast try a little bit. GO AFTER THE SALE..BUT CONSIDER YOUR CUSTOMER NEEDS WHILE DOING IT. More

The previous customer reviews appear to reflect the same service offered back in 1998 & 99. Stay away from this dealer and service center. My 1995 Sable was junked in 2008. I had terrible dealings with this service offered back in 1998 & 99. Stay away from this dealer and service center. My 1995 Sable was junked in 2008. I had terrible dealings with this dealer back in '99 and would never do business with them. They stalled until my dealer warrantee ran out so that they wouldn't have to address problems covered under it. Bunch of crooks. Hey who owns State College Ford anyway? More

I live in State College while my fiance finishes his degree and I often go to State College Ford to get my car serviced. On my last visit there for an oil change I arrived on time to my appointment and degree and I often go to State College Ford to get my car serviced. On my last visit there for an oil change I arrived on time to my appointment and just like always it took about 1 hour and a half for the car to get done. This time though they discovered that my emissions and inspection were overdue so they asked if it was ok if they went ahead with an inspection; I said of course. Another 45 minutes later, the car was finished and on the way home I stopped for gas. when I opened my gas cap, I found that the plastic rope that holds the gas cap on was shorter than it had been. Apparently when they inspected the car, they broke the plastic rope and neglected to tell me. It isn't a huge deal but it's something I would like to be told about being that the car is brand new. I have had problems with them before also when they charged me double for services and than did not know who I was when I called back even though I had been there just 15 minutes earlier. More

I took my Taurus there for two recalls and a tuneup and ended up paying over $600 for a stupid tune up to a 3.0 liter V6. They ripped me blind and there wasn't a thing I could do about it. They blew out my ended up paying over $600 for a stupid tune up to a 3.0 liter V6. They ripped me blind and there wasn't a thing I could do about it. They blew out my parking lights when they replaced the headlight switch and made me pay for the new ones because I couldn't prove they were working when I brought it there. All I got from the people were lies, even before I went to pick it up. They told me two different hours of service spent on my car. They obviously padded my bill to the extreme to cover for the recalls. That is the only thing I can think of as to why they would do something like that. I would only recommend someone I hated to go to State College Ford to have service done on their car. More