Starwood Motors
Dallas, TX
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Showing 269 reviews
What a "fantastic" experince Usually I hate dealing with car dealership and car salesman but I must say this was the most pleasant car buying experience ever for me. No surprises Usually I hate dealing with car dealership and car salesman but I must say this was the most pleasant car buying experience ever for me. No surprises and my salesman, Stephen Rosenkrantz, along with Klint Kelly, the finance director, were a superb team. My car was awaiting my arrival, not to mention the pleasant greeting I received from the staff. There is no doubt I will be purchasing automobiles in the future from them. We are from Memphis TN. and flew in after speaking with Stephen to make our purchase. He displayed a very professional attitude and made us feel very comfortable during the buying process. Thanks again, Tedo & Delrita Branch Memphis TN. More
Return Customer - Fully Satisfied---AGAIN I am a repeat customer at Starwood and have worked with Stephen Rosenkrantz for over 4 years now. When I am in the market for a car - Starwood is my I am a repeat customer at Starwood and have worked with Stephen Rosenkrantz for over 4 years now. When I am in the market for a car - Starwood is my first, and only, stop. Their pricing has always been competitive, and after working with them this long --- I know that comparison shopping is not even necessary!! Stephen recently worked feverishly to put together a two car deal for me on a Maserati and a Mercedes S63 where I took delivery of the cars two days after my first call expressing interest in the vehicles! The cars were exactly as they were represented to be when I took delivery of them. The entire experience was easy and hassle-free.......I would suggest this team to anyone looking for a pleasant car-buying experience. More
Great Service, No haggle Worked with Stephen R. - little haggling over price, high quality vehicle and Stephen was very knowledgeable. The key for me when buying sight unseen Worked with Stephen R. - little haggling over price, high quality vehicle and Stephen was very knowledgeable. The key for me when buying sight unseen is no surprises when the car shows up and Stephen was right on. Car was as described (or better!) and I love the car. He is very knowledgeable about the Porsche brand and didn't waste time working out a deal that worked for everyone. He even delivered the car to Austin himself! Great experience and will work with Stephen and Starwood again in the future. More
Totally Pleased. Excellent dealership that you can trust! Our 2010 Lexus LS460L is flawless and I could not be more pleased. A special thanks to Brianna Foster for her Excellent dealership that you can trust! Our 2010 Lexus LS460L is flawless and I could not be more pleased. A special thanks to Brianna Foster for her outstanding service though the entire buying experience... We were picked up at the airport by a vintage Rolls Royce, driven to Starwood's impressive showroom and out the door in lest than a hour!! Robert More
Purchasing my dream car!! Ever since 2009 when Nissan decided to bring the GTR to the U.S. I have been doing everything financially possible to preparing to get my hands on th Ever since 2009 when Nissan decided to bring the GTR to the U.S. I have been doing everything financially possible to preparing to get my hands on the steering wheel of one of these amazingly advanced machines as quick and easy as one can hope. After 6 long years later we are there! We began to shop online came across SWM's website, after 3 clicks I believe that I had found my dream car, and it was love at first sight! From the moment I met Mr. Stephen Rosenkrantz, his professional attitude and knowledge as well as the incredibly casual atmosphere at the dealership made us feel at ease! I would highly recommend visiting Stephen and his colleagues before putting a step at a dealership. We could rate our experience a 10 or A++ if you prefer! Thanks again.- Rene' D. 2014 Nissan GTR (Track Pack) More
Fantastic experience I called Justin and told him what I was looking for and the next day when I arrived at Starwood Motors he had just the car I wanted pulled up and wait I called Justin and told him what I was looking for and the next day when I arrived at Starwood Motors he had just the car I wanted pulled up and waiting on me. He took the time to tell me what all the bells and whistles on the car did, which saved me hours worth of reading. We loved the 'non-stuffy' atmosphere which made us Country-folk from a small town feel right a ease. Love, love, love my car!! More
OUTSTANDING and Fair MY experience with Starwood Motors was top notch. Gordon described the car to me before a flew into Dallas to see for myself and drive my new purchase MY experience with Starwood Motors was top notch. Gordon described the car to me before a flew into Dallas to see for myself and drive my new purchase home. When I got to the dealership, the car was just as nice as the pictures and Gordon described it. There was a minor issue of a couple of parts missing from the car and Starwood covered that without question. I would challenge anyone to find a used car dealership to be so fair. I will definitely go back when it is time for another purchase. More
Got what I wanted quickly and simply I was very pleased with my interaction with Justin and Starwood Motors. I was based in Austin and they did a great job working with me online to maxi I was very pleased with my interaction with Justin and Starwood Motors. I was based in Austin and they did a great job working with me online to maximize my time. They worked with me to value the car that I was trading in and gave me a fair price. When I got to Starwood the paperwork was ready and I was in and out quickly. Service was friendly, efficient, and stress-free. More
Fair Price, Painless Process, Great Support We had been working with Justin on a custom Jeep and changed our minds to a BMW after a 4 month period. The price was fair and the customer support p We had been working with Justin on a custom Jeep and changed our minds to a BMW after a 4 month period. The price was fair and the customer support provided by Justin was first rate. The process was simple and quick and this is the way that we are going t o buy cars in the future. I highly recommend Starwood and especially Justin More
Great expierience with extremely rare vehicle After owning many highly customized Jeeps over the years, I was after a very rare AEV Double Cab Brute which has a 12 to 14 month waiting list. Of co After owning many highly customized Jeeps over the years, I was after a very rare AEV Double Cab Brute which has a 12 to 14 month waiting list. Of course Starwood has inside relationships and much to my suprise, Starwood had one for sale. I went to the dealership, met Kevin Hampton and within minutes agreed to business terms. Kevin then persoanlly watched over a tire and wheel and other changes I wanted on the vehicle while I waited - kind of like a pit crew expiereince. The facility, the people, the entire expieireience was first class. Thank you Kevin! More