Starwood Motors
Dallas, TX
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Showing 269 reviews
Great experience! Stephen was super helpful to me. He really walked me through the whole process and helped me make the right choice for me. He never pressured me and e Stephen was super helpful to me. He really walked me through the whole process and helped me make the right choice for me. He never pressured me and even let my boyfriend and I sit in his office and talk without him there so we felt more comfortable. Starwood is a more high end dealership and I was definitely buying a car on the lower end of the scale but he still made me feel like I was buying the most expensive car in the dealership. He drove the car out to my work in the Colony so that I wouldn't have to work out leaving early and delaying getting the car. I'd easily go back to Stephen again for a future purchase. More
Went above & beyond Stephen was absolutely amazing. He was able to work around my busy schedule and get me into the car that I wanted quickly. He was well versed on the s Stephen was absolutely amazing. He was able to work around my busy schedule and get me into the car that I wanted quickly. He was well versed on the specifics of my car, and I will definitely be looking to Starwood for our next purchase as well as referring friends and family. Thanks a million! More
Car buying has never been easier or more reliable Stephen Rosenkrantz went above and beyond in order to get me into the car I have always wanted. I had previously never thought about buying a car onl Stephen Rosenkrantz went above and beyond in order to get me into the car I have always wanted. I had previously never thought about buying a car online but I put my trust into Starwood Motors and it paid off. I bought a beautifully maintained and accurately advertised vehicle which was delivered across the state by experienced professionals without complication. Stephen and his team worked around my busy work schedule in order to secure the transaction on my time. I have rarely experienced service like this in any industry much less a car dealership. If the opportunity arises I will be buying from Starwood again. More
First time buyer Stephen Rosenkrantz is the epitome of who should help you buy a car or in my case, my first Jeep. The entire experience was perfect from being able to Stephen Rosenkrantz is the epitome of who should help you buy a car or in my case, my first Jeep. The entire experience was perfect from being able to agree on a fair price all the way to being able to kick back and tell stories about his favorite Porsche while we waited for the bank to do my paperwork. Also Starwood Motor's reputation was that of quality and attention to the customer and therefore led me to feel comfortable purchasing a used vehicle from them. More
Outstanding Service I flew in from Denver to pick up my Audi S4. I have been working with Stephen Rosenkrantz, who guided me through the entire process and had all the pa I flew in from Denver to pick up my Audi S4. I have been working with Stephen Rosenkrantz, who guided me through the entire process and had all the paperwork ready for me when I got to the dealership. I signed the paperwork and we were done in about half an hour or so. The dealership is excellent and the staff is very friendly. More
Outstanding speed, service, hassle-free experience I got better service, attention and speed of paperwork than one can expect at 98% of dealerships - as hassle-free as car buying can be. Starwood mainl I got better service, attention and speed of paperwork than one can expect at 98% of dealerships - as hassle-free as car buying can be. Starwood mainly sells premium and ultra premium cars only, yet the snootiness that once experiences at most premium car delaerships was not there. Some places like Carmax are also known for hassle-free experience, but Starwood even beat Carmax. I would highly recommend this dealership to anyone looking to buy a premium car - and don't be taken aback by the location of the dealership. More
Great dealerships to do business with. Justin Wilcher was great. No pressure at all. Even gave me the keys and let me take a test drive by myself. I did a lot of research before I bought fr Justin Wilcher was great. No pressure at all. Even gave me the keys and let me take a test drive by myself. I did a lot of research before I bought from them, and the price I got was one of the best I could find. The car was in perfect shape, Not a single scratch. To be honest I just went in to look at a car I wanted, but really was going to wait a couple of more months, but the car look so good and the price we agreed to was very reasonable. I couldn't pass it up. Even the financing was better than expected. I will definitely be back. More
The Citadel of Dealerships I found a sweet 2013 Dodge Durango (Citadel) on my USAA car buying service. It was considered a GREAT deal and it only got better when I started talk I found a sweet 2013 Dodge Durango (Citadel) on my USAA car buying service. It was considered a GREAT deal and it only got better when I started talking with Gordon from Starwood. Traded in my 2002 Chevy Tahoe (225K miles) and bought this MAX LOADED jem. Mr. Tatum grabbed me an outstanding financing option, and I was in and out of there in less than 2 hours. NO NONSENSE guys over there at Starwood and they are sure to get my business going forward. Maybe next I get one of their NASTY custom Jeeps. If you've never seen one it's worth checking out. Thank you Starwood! More
I really lucked out! I had a truly unique and unexpected buying experience when I dropped in to Starwood's showroom without an appointment after browsing cars online. I w I had a truly unique and unexpected buying experience when I dropped in to Starwood's showroom without an appointment after browsing cars online. I was in the market to buy a Fisker, but had done substantial research and knew that only a select few available in the market would be worth the risk for purchase. While a Fisker dealership had just opened near where I live in Ft. Worth, Starwood had a few rare models in inventory. So when I showed up in cut off sweatpants, a sleaveless shirt, with one arm in a sling from a shoulder surgery two days prior, Bri Forrest approached me as a serious buyer even though I looked like a bum who'd wandered in from the streets. After I'd inquired about the Fisker's I'd viewed online, she instinctively suggested that I take a look at one they had just bought that wasn't even listed online yet. Had Bri not had the wherewithal to redirect my focus in that moment, I would not now be the proud owner of a true one of a kind engineering marvel. So thank you to Davis, John, and particularly Bri for making the experience such an enjoyable one!! More
Amazing experience! I recently dealt with Stephen Rosenkrantz at Starwood and can't recommend him enough. It was the smoothest deal I've ever experienced purchasing a car I recently dealt with Stephen Rosenkrantz at Starwood and can't recommend him enough. It was the smoothest deal I've ever experienced purchasing a car, and I'll sure to come back to Stephen and Starwood on my next one! More