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Starling Ford

Titusville, FL

Overview
Reviews
4.7
364 Reviews
Call Dealership (877) 397-9146

3000 Cheney Hwy

Titusville, FL

32780

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Showing 364 reviews

July 16, 2025

It is always a pleasure dealing with Mike. Mike is very nice to work with and very knowledgeable More

by ljk711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE HAKANEN
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July 16, 2025

Bought many vehicles over the years. Gene is a rockstar. So is Michael in service. Since the PE group acquired the dealership, their focus isn’t customer service or the Ford brand More

by bob.sperling
Trade-in Experience
Recommend Dealer
No
Employees Worked With
GENE HURST, MICHAEL YOUNG
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Jul 16, 2025 -

Starling Ford responded

Thank you for your continued support over the years and for recognizing Gene and Michael — they truly are assets to our team, and we’ll be sure to share your kind words with them. We’re sorry to hear that your recent experience hasn’t reflected the same level of service you’ve come to expect. While ownership may have changed, our commitment to our customers and the Ford brand remains a top priority. Feedback like yours is incredibly important as we work to improve and grow. We’d appreciate the opportunity to learn more about your concerns and how we can make things right. Please don’t hesitate to reach out directly to our management team - Oliver Ruvell 321-267-2112.

July 14, 2025

Michael Young has been my POC from the start of my time at the Titusville Ford dealership. His professionalism and attention to detail is why I come back. He is a credit to your organization. More

by nilebound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Ontiberoz, MICHAEL YOUNG
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July 14, 2025

OUTSTANDING service! !! The advisor I worked with was professional and courteous. Definitely will be returning for maintenance related to my Jeep that does not require a m More

by RAY RAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Santoli
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July 14, 2025

Chris Williams and Josh are great and the only reason why I went through on buying my truck not too happy with the way I was treated for spending so much money there More

by jzjohnson83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRIS WILLIAMS, Josh Hallman
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July 14, 2025

Service tech was super helpful and knowledgeable. He made the whole experience easy and painless. More

by r0cketrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANGEL MONTALVO
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July 12, 2025

Service is excellent. Truck i bought has issue and ford has nothing on repairing issues. More

by tmabbottap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS WILLIAMS, GLENN ELLIS, MICHAEL YOUNG, Josh Hallman
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July 11, 2025

Very good very good very good very good very good very good very good why 15 words More

by Kylehysell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Santoli
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July 11, 2025

Mike Hakanen was always responsive to all concerns and provided me timely notice when service on my vehicle was complete. More

by dstarrs3740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE HAKANEN
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July 10, 2025

Michael is the best TSM I’ve ever dealt with. (I know, I’m also a Ford employee) He’s a keeper! More

by Beach buggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL YOUNG
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