Starling Chevrolet - Service Center

Not great. Was told the car might not be ready the same day I dropped off, which I said was ok. Was also told I would get a phone call/notification by COB that Was told the car might not be ready the same day I dropped off, which I said was ok. Was also told I would get a phone call/notification by COB that day whether or not it would be ready. No phone call- instead I got a text message with a link to a status tracker, which when I checked just before leaving work, said service was complete and car ready for pick up at 5pm. I called the dealership and everyone in service had already gone home, and the receptionist couldn’t verify the repair status. So I had my wife take me to check ourselves, and they had not even started on the car. Ultimately, I went back home to get a spare, retrieved my and am having it serviced at Ascue’s just down the street. I am very flexible and understanding, but cannot tolerate poor communication. Very inconsiderate and unprofessional. I get that things might be busy, welcome to the club. Have a better system. More

Everyone very nice, specially Mr. Goss. Took minimal time for my oil change. Couldn’t be more professional! Goss. Took minimal time for my oil change. Couldn’t be more professional! More

Service rep was great! He listened to my concerns and answered my questions. Made an appointment for recall and suggested future service. He listened to my concerns and answered my questions. Made an appointment for recall and suggested future service. More

They awesome dealership and greet you with amazing smile on They face when you come for service. on They face when you come for service. More

Great dealership! Great guys in the front of the house. & the guys in the back get the job done! Great guys in the front of the house. & the guys in the back get the job done! More

Wayne was great to work with. Thanks to the techs for doing my oil change quickly. Everyone was friendly professional courteous.Everything you'd look for with good service. Thanks to the techs for doing my oil change quickly. Everyone was friendly professional courteous.Everything you'd look for with good service. More

I purchased my truck in May from Starling. From the salesman to the manager and now my first service was outstanding. Mike took care of a recall and an oil change and tire rotation in a timely From the salesman to the manager and now my first service was outstanding. Mike took care of a recall and an oil change and tire rotation in a timely fashion. From top to bottom Starling Chevrolet has been a home run. More

I came to the dealership shortly before my holiday trip, and I was very impressed with the service that I received as well as their diligence in taking care of my vehicle. They fixed the issues quickly and and I was very impressed with the service that I received as well as their diligence in taking care of my vehicle. They fixed the issues quickly and I was still able to go on my holiday trip to see my family, and I was very grateful for this. I especially want to recognize Joe and Wayne for their excellent customer service. I was very impressed and this will be my go-to choice for all of my vehicle servicing needs from now on. More

Very on time and efficient Will return for future work. Hello have a good day Hello have a good day More

Shane continues to be a great advisor in the service department. Work was done in a timely manner and Shane is polite and helpful. department. Work was done in a timely manner and Shane is polite and helpful. More