Starling Chevrolet - Service Center

Excellent experience Nicole Trinidad was so helpful. She works with me for two days until I found the perfect car. I would recommend her. Thank you for your exceptional de Nicole Trinidad was so helpful. She works with me for two days until I found the perfect car. I would recommend her. Thank you for your exceptional dedication. More

Alfonso is the best! I was down in Florida for my wedding (1,500 from home in Minnesota) had rear wheel bearing go out. Very nerve racking being that far from home with c I was down in Florida for my wedding (1,500 from home in Minnesota) had rear wheel bearing go out. Very nerve racking being that far from home with car issues but Alfonso Moya rolled out the red carpet for me and my family. Absolutely the best best best customer experience I have ever had. I wish I could bring my car there to him for all my needs. I can't thank him enough I hope the management reads this review. He is a true asset to that company top notch dealer in all aspects every one I came in contact with was very friendly A++ thanks again. More

Great and Swift Service! I made an appointment when my check engine light came on. I went in and Noel was quick to get my car in and gave me the diagnosis fairly quick. He was I made an appointment when my check engine light came on. I went in and Noel was quick to get my car in and gave me the diagnosis fairly quick. He was able to get me a rental last minute and called me to tell me it was ready the very next day. These guys are quick and efficient. It helps tremendously to have and appointment as this area is quite busy. More

Knowledge of tow vehicle Took Equinox in because of battery going dead while being towed behind motor home. I followed manual which said shut off accessories to tow but can't Took Equinox in because of battery going dead while being towed behind motor home. I followed manual which said shut off accessories to tow but can't shut radio off. I feel I was lied to because there are many people complaining on the web of the same dead battery issues. Memo sent to dealerships relating to remedy for this issue but no one told me about the problem. A forum on the internet recommeneded that you install a charge wire from RV to car. Why should I have to pay for this? If Chevy knew the issue in Nov. 2017 they should have informed me before I bought. I would have purchased a different vehicle. More

Poor Dealership My daughter brought her car in to replace a faulty gas cap, it took the dealer 6 1/2 hours to replace it. VERY DISAPPOINTED My daughter brought her car in to replace a faulty gas cap, it took the dealer 6 1/2 hours to replace it. VERY DISAPPOINTED More

Broken mirror, they wanted $400 My passenger side view mirror hit a garbage can left in the road by the garbage truck directly in front of me. I couldn't have been moving 10 mph. The My passenger side view mirror hit a garbage can left in the road by the garbage truck directly in front of me. I couldn't have been moving 10 mph. The housing snapped in toward the window, and the mirror cracked, and shattered and the heater/motor, which snaps in, came away from the housing. I took it in for a quote. I waited half an hour and was quoted $288 for a new housing assembly, a minimum 1 hour labor to remove the door panel, plus $75 to $80 for paint! (There is a tiny spot, smaller than the tip of my pinky finger, on the mirror housing where the paint chipped off.) I told them no, and left. When I asked a body shop to look at it, Starling had already removed the heater/motor from the back of the glass and reattached it in the housing...as I said, it snaps in! Meaning they DO NOT need to disassemble the door, NOR did they need a new housing or heater/motor! ALL I NEED IS A NEW PIECE OF GLASS that SNAPS onto the heater/motor, and a tiny dab of touch up paint! They HEAVILY PADDED their estimate, and likely would have charged me the full $360 estimate, plus anything else they thought they could add to the bill! I might be a female, but I'm NOT stupid! DO NOT TAKE YOUR VEHICLE FOR SERVICE HERE! Unless you like to pay extra to be lied to and cheated! More

Excellent service to Canadians Brought out new 2018 Tahoe in as the A/C was not working. Despite being literally overwhelmed with demands from clients and a 2 hour wait, David Hern Brought out new 2018 Tahoe in as the A/C was not working. Despite being literally overwhelmed with demands from clients and a 2 hour wait, David Hernandez of their service department provided us with answers and solutions to our dilemma above and beyond the call to duty. Polite, uderstanding of our being out of country and on vacation, skilled with information and an honest forthright approach as to what they could do and which was note in the cards for that day was refreshing instead of a bunch of empty promises. As a life time GM owner I know the service guy on the front line gets all the complaints about the manufacturer who is a distant apparition .in stressful situations. David is first class and should held as a valued employee.by Starling. Patrick and Susan Johnston Ontario Canada More

A whole 3 hours oil change I had an appointment for 11 am it is 1:34 pm and i still haven’t gotten my car. It is ridiculous they don’t care about your time and the service is aw I had an appointment for 11 am it is 1:34 pm and i still haven’t gotten my car. It is ridiculous they don’t care about your time and the service is awful More

coustomer service out of this world i own two cadillacs and a buick i am use to getting good service from cadillac dealer ship but the service i got today from MR Javier Torres its th i own two cadillacs and a buick i am use to getting good service from cadillac dealer ship but the service i got today from MR Javier Torres its the best i haver had at any dealer ship .GREAT JOB More

Awesome service! Paul Szupello, my service advisor, is totally awesome! He is thorough, honest and a pleasure to work with! If you want someone who will give you an ho Paul Szupello, my service advisor, is totally awesome! He is thorough, honest and a pleasure to work with! If you want someone who will give you an honest idea of what you're looking at for repairs, and solid timeline to work with I highly recommend Starling on Orange Blossom Trail. No if's, and's or but's just a smooth transaction, thorough explanation of the process, parts, time and a job well done along with super courteous service. More