Starling Chevrolet

They sell used Lemon vehicles DO NOT buy vehicles from this dealership! THEY SELL USED LEMONS FROM AUCTIONS AND DO NOT DISCLOSE IT TO YOU!!! THEY SELL VEHICLES WITH BAD TITLES!!! B DO NOT buy vehicles from this dealership! THEY SELL USED LEMONS FROM AUCTIONS AND DO NOT DISCLOSE IT TO YOU!!! THEY SELL VEHICLES WITH BAD TITLES!!! BUYERS BEWARE!!! On the "Buyers order, agreement" there are certain things that a dealer needs to disclose before selling a vehicle and one of them is a box that states "manufacturer buy back" which was not checked. When we approached the dealership the manager tried to claim he sat down with me and had a discussion and disclosed this information to me, which is a total lie! I would have never purchased this vehicle had this information been disclosed. When I told the manager the box for manufacturer buy back was not checked on the buyers agreement he claimed that this particular agreement is for new cars only! Then why would you even use this agreement when you are selling a used car??? and why would a new car agreement even have questions about "buy back, flood vehicle, rebuilt vehicle etc??? Total xxxxxxxx! WHY WOULD A "REPUTABLE" DEALERSHIP EVEN HAVE LEMONS ON THEIR LOT???? THESE PEOPLE ARE VERY SHADY! STAY AWAY FROM ALL STARLING DEALERSHIPS!!! More

Bad experience Very bad experience, they took almost 2 weeks to find the problem of my 2015 Chevy, the service advisor never gets the phone, I've called more than 50 Very bad experience, they took almost 2 weeks to find the problem of my 2015 Chevy, the service advisor never gets the phone, I've called more than 50 times and never returned a single voice message, which I don't blame the poor guy because of the excessive job he looks to handle. Tried to talk to Ron the service manager a few times but the attendend refuse to transfer the call to him because they know they did find the problem. I know they are going to try to fool me and you by responding to this post nicely but it's just it doesn't change the fact they have very poor customer service, they are not responsible and they weren't there when I most needed it. I don't use to waste my time on reviews but this one was worth it. Even worse, they charge my credit card twice for the same service, guess what the service manager never return my calls, very bad experience !!!! More

Alfonso is the best! I was down in Florida for my wedding (1,500 from home in Minnesota) had rear wheel bearing go out. Very nerve racking being that far from home with c I was down in Florida for my wedding (1,500 from home in Minnesota) had rear wheel bearing go out. Very nerve racking being that far from home with car issues but Alfonso Moya rolled out the red carpet for me and my family. Absolutely the best best best customer experience I have ever had. I wish I could bring my car there to him for all my needs. I can't thank him enough I hope the management reads this review. He is a true asset to that company top notch dealer in all aspects every one I came in contact with was very friendly A++ thanks again. More

Great deal, pleasure to do business with. Guy from Chicago and Jose were great, very good buying experience. They had exactly what I was looking for and made me a great deal on my purchase. Guy from Chicago and Jose were great, very good buying experience. They had exactly what I was looking for and made me a great deal on my purchase. More

Never expected I would say this about a car dealership Was looking for a particular model vehicle that only a few dealers in Florida had in stock. Guy Liuzzo was able to work his magic and get it here the Was looking for a particular model vehicle that only a few dealers in Florida had in stock. Guy Liuzzo was able to work his magic and get it here the next day all of the way from Naples. I loved it so much that I bought it right after the test drive. Knowing what I wanted was a big part of why this worked so well, from the test drive through the Financing. I was completely satisified with all that Guy and Luisy in Finance were able to offer. As a single woman, I was sort of dreading the car buying process and negotiations as most dealers go for the hard sell with some very uncomfortable conversations. This turned out to be a great experience. I would strongly recommend Starling Chevrolet and the Sales Person Guy Liuzzo! More

Great and Swift Service! I made an appointment when my check engine light came on. I went in and Noel was quick to get my car in and gave me the diagnosis fairly quick. He was I made an appointment when my check engine light came on. I went in and Noel was quick to get my car in and gave me the diagnosis fairly quick. He was able to get me a rental last minute and called me to tell me it was ready the very next day. These guys are quick and efficient. It helps tremendously to have and appointment as this area is quite busy. More

Knowledge of tow vehicle Took Equinox in because of battery going dead while being towed behind motor home. I followed manual which said shut off accessories to tow but can't Took Equinox in because of battery going dead while being towed behind motor home. I followed manual which said shut off accessories to tow but can't shut radio off. I feel I was lied to because there are many people complaining on the web of the same dead battery issues. Memo sent to dealerships relating to remedy for this issue but no one told me about the problem. A forum on the internet recommeneded that you install a charge wire from RV to car. Why should I have to pay for this? If Chevy knew the issue in Nov. 2017 they should have informed me before I bought. I would have purchased a different vehicle. More

Poor Dealership My daughter brought her car in to replace a faulty gas cap, it took the dealer 6 1/2 hours to replace it. VERY DISAPPOINTED My daughter brought her car in to replace a faulty gas cap, it took the dealer 6 1/2 hours to replace it. VERY DISAPPOINTED More

new lease i recently new leased a chevy at starling and was completely satisfied with the expertise and being able to deal with the sales staff...they were frie i recently new leased a chevy at starling and was completely satisfied with the expertise and being able to deal with the sales staff...they were friendly, co-operative and they completely explained all of the details of the new lease...thanks to RUBEN ADORNO for you patients and 100% cooperation for our new lease...your guidance is appreciated and will see you again when the lease is up for renewal at starling...i highly recommend RUBEN ADORNO. for your next auto deal.... ROLAND GLAUDE More

Broken mirror, they wanted $400 My passenger side view mirror hit a garbage can left in the road by the garbage truck directly in front of me. I couldn't have been moving 10 mph. The My passenger side view mirror hit a garbage can left in the road by the garbage truck directly in front of me. I couldn't have been moving 10 mph. The housing snapped in toward the window, and the mirror cracked, and shattered and the heater/motor, which snaps in, came away from the housing. I took it in for a quote. I waited half an hour and was quoted $288 for a new housing assembly, a minimum 1 hour labor to remove the door panel, plus $75 to $80 for paint! (There is a tiny spot, smaller than the tip of my pinky finger, on the mirror housing where the paint chipped off.) I told them no, and left. When I asked a body shop to look at it, Starling had already removed the heater/motor from the back of the glass and reattached it in the housing...as I said, it snaps in! Meaning they DO NOT need to disassemble the door, NOR did they need a new housing or heater/motor! ALL I NEED IS A NEW PIECE OF GLASS that SNAPS onto the heater/motor, and a tiny dab of touch up paint! They HEAVILY PADDED their estimate, and likely would have charged me the full $360 estimate, plus anything else they thought they could add to the bill! I might be a female, but I'm NOT stupid! DO NOT TAKE YOUR VEHICLE FOR SERVICE HERE! Unless you like to pay extra to be lied to and cheated! More