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Starling Chevrolet Buick GMC
St Cloud, FL
363 Reviews
The Starling family has been in the retail automotive industry in Central Florida since 1948. Prior to becoming the Chevrolet dealer in Kissimmee, FL, Carroll Starling worked for Commercial Credit in Orlando, FL financing cars for local dealers and their retail customers. In addition to his duties as the Chevrolet dealer in Kissimmee FL, Carroll also served as a City Commissioner in Kissimmee for over 12 years and was involved in the early years of the Walt Disney World project that transformed Central Florida and the state of Florida.
His son Alan, became the dealer in 1975 at the age of 26 after returning from military service. Both the businesses and the surrounding communities grew exponentially throughout the 70’s and 80’s, with the population of Central Florida surpassing one million residents. Alan continued in his fathers footsteps of community involvement and was appointed by the Governor of Florida to sit on the Greater Orlando Aviation Authority on two different occasions, and also headed the Economic Development Council in the years prior to his role as the Florida Director for the National Automobile Dealers Association, which culminated in his election as the Chairman of NADA in 2003.
Three of Alan’s sons, Jack, Walker, and Andrew represent the third generation of Starling dealers in Central Florida and each work in and run Starling Chevrolet Cadillac in DeLand, Starling Chevrolet in Orlando, and Starling Chevrolet Buick GMC in St Cloud, FL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 363 reviews
December 27, 2023
Excellent customer service. Tom explained all the cool features of my brand new car and was willing to answer any questions. I would recommend to my friends and family! Tom explained all the cool features of my brand new car and was willing to answer any questions. I would recommend to my friends and family! More
by celesteecalderon
Employees Worked With
December 13, 2023
We love our new Camaro convertible. It is beautiful. Yesenia did an excellent job for us. Thank you so much It is beautiful. Yesenia did an excellent job for us. Thank you so much More
by Mkclark2
December 05, 2023
Yesenia was amazing from start to end I couldn’t ask for a better sales rep she was kind and helpful I recommend her she deserves 10 stars not 5 Muchas gracias a better sales rep she was kind and helpful I recommend her she deserves 10 stars not 5 Muchas gracias More
by esmeraldagarcia1968
November 23, 2023
The staff that I dealt with at Starling Chevrolet in St Cloud were welcoming, patient and eager to help. They showed me the choices that were available in new cars and two were test driven. The slaes proc Cloud were welcoming, patient and eager to help. They showed me the choices that were available in new cars and two were test driven. The slaes process went fairly quickly with no hassles. Everything, from my car choices to the final sales price were thoroughly explained. Would highly recommend this dealership. More
by payshj
November 15, 2023
Giovanni was very nice and helpful in purchasing our 2018 Chevy bolt I would highly recommend him to anyone looking to purchase a new car, he made the process very easy and smooth and answered any questions Chevy bolt I would highly recommend him to anyone looking to purchase a new car, he made the process very easy and smooth and answered any questions we had for him quickly and efficiently. Also the finance manager was very helpful as well. More
by Donavenzaneraulerson
Employees Worked With
November 14, 2023
Disappointing and Misleading Experience at Starling Chevrolet Buick GMC We recently had an extremely frustrating experience with Starling Chevrolet Buick GMC that I feel compelled to share. After dr Chevrolet Buick GMC We recently had an extremely frustrating experience with Starling Chevrolet Buick GMC that I feel compelled to share. After driving an hour and a half, based on a worksheet they provided, we were shocked to be informed upon arrival that there had been a "transposition" error in the numbers. This significant mistake was not communicated to us beforehand, despite our long travel time specifically for this deal. The lack of transparency and professionalism displayed by the dealership was appalling. Waiting until a customer shows up after a lengthy journey to disclose such a vital error is unprofessional and shows a lack of respect for the customer's time and effort. It's disheartening to see a dealership engage in such practices. The entire experience was a waste of time and energy. It's clear that customer satisfaction is not a priority for Starling Chevrolet Buick GMC. Their approach was inconvenient and indicative of a deeper issue with their business practices. It felt like a classic bait-and-switch tactic, which is unacceptable in any industry, especially when dealing with significant purchases like a vehicle. I strongly advise anyone considering doing business with Starling Chevrolet Buick GMC to reconsider. Plenty of other dealerships value honesty and integrity, qualities that this dealership evidently lacks. Please don't waste your time with a business that doesn't respect its customers or their commitments. More
by 2023NEW TAHOE OWNERS
Employees Worked With
November 12, 2023
Amazing help quick and easy very into details and explanations would recommend her again thanks explanations would recommend her again thanks More
by Montrell
Employees Worked With
November 11, 2023
Went to the dealership today on a hunt for a truck. Yesenia was very helpful and knowledgeable. On the purchase we decided on today. I would use her again if I were to need another vehicle in the futur Yesenia was very helpful and knowledgeable. On the purchase we decided on today. I would use her again if I were to need another vehicle in the future. More
by Steffanieallphin
Employees Worked With
November 07, 2023
Yesenia was very sweet and Gets personal with you she got us the best deal possible. us the best deal possible. More
by emilysullivan1204
November 05, 2023
My experience with starling dealership was great from the salesman Giovanni to everyone else that I dealt with. salesman Giovanni to everyone else that I dealt with. More
by petradiana39
