Starks Ford of Queens

Platinum Explorer 2018 Excellent service, Arturo was perfect. Answered all of my questions and concerns. Always willing to go the extra mile to make sure I left happy. T Excellent service, Arturo was perfect. Answered all of my questions and concerns. Always willing to go the extra mile to make sure I left happy. Thank you for everything. More

Smooth and helpful So this is my 2nd Ford lease. My first lease would have been up in May. We were in the area of Ford Koeppel and decided to drop by and learn more abou So this is my 2nd Ford lease. My first lease would have been up in May. We were in the area of Ford Koeppel and decided to drop by and learn more about my options. Jonathan Clark was there to help and answer all our questions. First off, didnt even know we could exchange the lease early. Jonathan clarified the options we had. We told him we were looking for a bigger car because we have a big family. We were already interested in the Explorer. He explained the different packages and never tried to force an option or package on us. We felt very comfortable with Jonathan. And when it came to pricing he worked with us and the sales manager to get close to my comfort zone, I think the deal was just right for us. We love our new Ford Explorer, and my son has named him Dr. Manhattan. Thank You Jonathan Clark and Ford Koeppel Sincerely The Rosario Family More

A company that treat you like family Truly wonderful company. Was introduced to almost all the workers responsible for each department. Sales, repairs, techical and even the guy hsndling Truly wonderful company. Was introduced to almost all the workers responsible for each department. Sales, repairs, techical and even the guy hsndling the incoming vwhicles. Such a relaxed environment the hours dont seem long.or frustrating. Hospitable. We were. Given water and snack bars and even hand lotion. No gimmicks when explaining options. Woulf recommend Koepell anyday and we live our sakes Rep. MIke and manager (not sure of title) Sincerelo. Trade was handlef smoothly and all in all a wonderful experience More

These guys made it happen quick and easy There's nothing I can say but these guys were awesome. Especially Allen. He was quick to respond to all my questions, he was courteous and he found t There's nothing I can say but these guys were awesome. Especially Allen. He was quick to respond to all my questions, he was courteous and he found the car I wanted all the way out on the East end and brought it here for me. Check him out guys. More

New vehicle pick up Ordering and picking up my 2018 Escape with Syriah and Sincere couldn't have gone any smoother! Thank you and I will recommend them to anyone looking Ordering and picking up my 2018 Escape with Syriah and Sincere couldn't have gone any smoother! Thank you and I will recommend them to anyone looking to purchase or lease a new Ford! More

Happy Customer It was an overall good experience. Would recommend to all friends and family. Thank you Koepell Ford for your help with the new vehicle experience. It was an overall good experience. Would recommend to all friends and family. Thank you Koepell Ford for your help with the new vehicle experience. More

Excellent service from everyone i came in contact with. The girl on the street showed me where Sawi was and had someone move my car from the pump. All were ver service from everyone i came in contact with. The girl on the street showed me where Sawi was and had someone move my car from the pump. All were very pleasant. More

2018 F-150 Limited Melinda is a great sales rep . She went above and beyond to make this transfer as smoot as possible. Iam very happy with her service Melinda is a great sales rep . She went above and beyond to make this transfer as smoot as possible. Iam very happy with her service More

So excited to have the perfect vehicle! After having no luck with other Ford dealers I came to this one and had a great experience. My sales person, Jonathan, was beyond helpful and very pl After having no luck with other Ford dealers I came to this one and had a great experience. My sales person, Jonathan, was beyond helpful and very pleasant. I got the best price out of every dealer that I went to or called and I absolutely love my vehicle. Jonathan made suggestions and helped me pick the perfect car for me. He really went above and beyond. Even his manager was very pleasant and helpful. He was easy to get in touch with an answered all of my questions. More

Amazing service I had the best car buying experience I ever had. The sales team was very helpful and straightforward. I did not feel pressured or lied to like I have I had the best car buying experience I ever had. The sales team was very helpful and straightforward. I did not feel pressured or lied to like I have by other dealers. I highly recommend this dealership to everyone. More