Starks Ford of Queens

Best experience in car dealership. Best experience in a dealership. We were just looking around and because of the great deal offered to us by our sales professional (SHAQ) together wit Best experience in a dealership. We were just looking around and because of the great deal offered to us by our sales professional (SHAQ) together with his manager we went home with a new car! Two thumbs up! 👍🏻👍🏻 More

Great Service Friendly , great service will recommend to friends and family. We are happy with our vehicle thanks again! We are happ with our vechile we love it ! Friendly , great service will recommend to friends and family. We are happy with our vehicle thanks again! We are happ with our vechile we love it ! More

All ends well!! Thank you PAUL and John for going out of your way to address my concerns. I will be seeing you for my future problems if there is any with my Ford! Thank you PAUL and John for going out of your way to address my concerns. I will be seeing you for my future problems if there is any with my Ford! Thank you More

5 stars! I hade the privilege to work with Savier Espinal and it was nothing short of amazing. He was very accommodating to my needs and wants as well as my fi I hade the privilege to work with Savier Espinal and it was nothing short of amazing. He was very accommodating to my needs and wants as well as my financial status. He didnt push or just try to make money off of me but genuinely cared, and took the time to explain and answer any and all questions and concerns I hade. Koeppel Ford is a new location and I am glad that I did my business there. Quick and easy service definitely reccomend this location. More

Stay Away, Don't waste your time I would give them a zero if I could. Do not waste your time with the sales team here as there are plenty of other, much more helpful Ford dealers with I would give them a zero if I could. Do not waste your time with the sales team here as there are plenty of other, much more helpful Ford dealers with better inventory in NY. They gave us a price on an Explorer, we went to finalize it and spent 2 hours in the showroom with a 17 month old baby, including walking up the street in the rain to an out building where the vehicle was being stored. We were then told the vehicle had been sold the day prior but not to worry, they would find the same model and features and honor the deal. Again, they let us come in and waste 2 hours on a Saturday with a 17 month old in tow knowing the car was not available. Long story short, they had no interest in helping us and the situation deteriorated quickly into unanswered emails and unreturned calls. Even escalating to the sales manager did nothing as the dysfunction seems to be baked in across the whole team. Melinda, Engin, Gabe - you all should be embarrassed by how you treated us both as customers and as human beings. AVOID THIS PLACE. More

Amazing When i first walked in the enviorment was welcoming, i was looking for quotes around in another place but was not happy with the way they made me feel When i first walked in the enviorment was welcoming, i was looking for quotes around in another place but was not happy with the way they made me feel, felt a little discriminated. I then walk to this locatio and was helped out by Savier Espinal, which offerred us food and drinks and made us feel comfortable, he then helped me out with the car Ford Fushion. I dont have a driver license yet but did not stop it from me owning a car. I can only say he was a marvelous sales person and made me feel comfortable and happy with the options and choice i made. I will recommend this place to anyone. Everyone was so nice. More

Excellent Service We were in Market for a larger SUV. As soon we walked in, we know explorer was the winner. Savier sat with us , found out the options we were inter We were in Market for a larger SUV. As soon we walked in, we know explorer was the winner. Savier sat with us , found out the options we were interested and quickly determined right car offering all our options. The pricing was excellent and all our amendities were matched. Thank You Savier! More

Great service! Syriah is a very Charismatic seller; she was helpful and very diligent. I am so happy with the overall experience! Thank yoi so much. Syriah is a very Charismatic seller; she was helpful and very diligent. I am so happy with the overall experience! Thank yoi so much. More

Amazing Great dealership willing to help your every need. We came in said what we wanted didnt get talked into anything extra. Nothing was rushed even got to Great dealership willing to help your every need. We came in said what we wanted didnt get talked into anything extra. Nothing was rushed even got to go home abd come back to finish the deal. More

Trustworthy & dedicated to building long term relationships Just leased a new car today and couldn’t have been happier with Albert, Engin and the finance team. This is our second lease so I have a good idea wha Just leased a new car today and couldn’t have been happier with Albert, Engin and the finance team. This is our second lease so I have a good idea what to look out for but really had nothing to worry about with these guys. They were honest, knowledgeable and trustworthy. They were very communicative about everything and worked patiently with us even when we threw a last minute curveball at them. Overall a pleasant experience and great service from start to finish. We most definitely plan on going back to this team for our next car! If you want the best ask for Albert! More