Starks Ford of Queens

Worth The Wait! Great experience working with Savi finalizing my new lease. His professionalism and personable demeanor made this process less stressful! He focused Great experience working with Savi finalizing my new lease. His professionalism and personable demeanor made this process less stressful! He focused on what I wanted in my new Ford Explorer and was able to find the vehicle immediately. Delivery took a little longer than expected, but once I was called to pick it up I was very happy with my choice :) I would definitely recommend Savi...as a matter of fact my brother will be visiting him really soon for his second Ford lease!! More

Great buying experience Our sales Arturo is very knowledgeable and professional. He was very thorough. He went though everything on our beautiful new truck & make sure we u Our sales Arturo is very knowledgeable and professional. He was very thorough. He went though everything on our beautiful new truck & make sure we understood before turning over the keys to us. Thank you for the great service. More

No Issues Had two phone calls and two days at the dealership which includes picking up my 2018 Sport. Everyone was professional and extremely helpful. Was a p Had two phone calls and two days at the dealership which includes picking up my 2018 Sport. Everyone was professional and extremely helpful. Was a pleasure and would recommend this dealership. More

Five star all the way!! This dealership is excellent everything was top notch I couldn't of asked for better service Arturo was great he was very patient with me and explaine This dealership is excellent everything was top notch I couldn't of asked for better service Arturo was great he was very patient with me and explained in great detail how everything worked Navigation XM Radio ect.. What a wonderful experience I love my new Ford Explorer More

Easy quick process, good truck. Traced an f150 with the specs i wantes to koeppel. Quick test drive. Sales rep Syriah was helpful. Nothing to complain about - everything went smoo Traced an f150 with the specs i wantes to koeppel. Quick test drive. Sales rep Syriah was helpful. Nothing to complain about - everything went smoothly More

Excited! Arturo (sales consultant) was very friendly, knowledgeable and efficient. Thanks for your patience Arturo and your hard work well done! I’m very ple Arturo (sales consultant) was very friendly, knowledgeable and efficient. Thanks for your patience Arturo and your hard work well done! I’m very pleased with my purchase! More

Excellent overall experience Especially appreciated Mr. Cantillo’s courtesy, availability, patience. He is thoroughly knowledgeable and professional! We were well taken care of an Especially appreciated Mr. Cantillo’s courtesy, availability, patience. He is thoroughly knowledgeable and professional! We were well taken care of and felt very comfortable during the whole process. More

Expensive. Okay Service. Good General Manager. I bought a Ford's Fiesta S Hatchback $778.76 more cheaper from another dealership in Cortland, NY compared to here. I had okay experiences here. I bought a Ford's Fiesta S Hatchback $778.76 more cheaper from another dealership in Cortland, NY compared to here. I had okay experiences here. More

Great car - great team We found the perfect car at Koeppel and they were able to offer it to us for the right price. The salesperson Syriah Henry was wonderful in giving us We found the perfect car at Koeppel and they were able to offer it to us for the right price. The salesperson Syriah Henry was wonderful in giving us the information we needed and moving the process forward without pressuring us to buy. The after sales customer experience has also been really positive. We had to take off a star because the purchase took us over 5 hours and we weren’t ultimately able to take the car home that day as we were given incorrect information by the manager for registering the car in NJ. The dealership did however lend us a loaner car for a weekend and we were able to pick up our car the following week. More

My first brand new car Our experience was amazing. Shaquille was wonderful. We would definitely recommend this place to our friends and family. He took us through the proce Our experience was amazing. Shaquille was wonderful. We would definitely recommend this place to our friends and family. He took us through the process step-by-step and we had a wonderful experience. Thank you guys for everything !!! More