Starks Ford of Queens

Very dishonest. Bait and switch tactics U can't trust none of the employee's they have there. First let me start from the top. That's where the Owner is supposed to demand from his employees U can't trust none of the employee's they have there. First let me start from the top. That's where the Owner is supposed to demand from his employees the respect and trust from their customers.Mr. Koppel is the owner who makes himself very visible. They pulled the old bait and switch bull with me. I put $9,500.00 down on a vehicle, that I picked out.They in turn gave me what they wanted me to have. I explained this to Mr. KOEPPEL HE STATED HE DOES NOT NEED MY business.A refund was issued. Stay far away from this dealership. He does not need your business. It's if you're not the right skin color More

My Explorer Great service .....great sales man....In and out fast with no hassle or pushy sales offering things I don't need or want. Great location and very conv Great service .....great sales man....In and out fast with no hassle or pushy sales offering things I don't need or want. Great location and very convenient distance from my house More

Ford Edge experience Upon arriving I was greeted and given assistance right away. I told my sales representative what I was looking for and what I wanted to do. He explain Upon arriving I was greeted and given assistance right away. I told my sales representative what I was looking for and what I wanted to do. He explained to me all my options and helped with all the details. He got me a really great deal. When it’s time for a new vehicle I will definitely come back to Koeppel Ford. More

Really good experience Really knowledgeable and friendly sales team. Worked very hard to keep satisfied. Always kept. Me aware of the status and delivered the vehicle in mi Really knowledgeable and friendly sales team. Worked very hard to keep satisfied. Always kept. Me aware of the status and delivered the vehicle in mint condition. More

Excellent Savier espinal was a great help he explain everything i ask him and the dealer give a excellent server love it i recommend it to every one Savier espinal was a great help he explain everything i ask him and the dealer give a excellent server love it i recommend it to every one More

Perfect service and amazing people to do business with I had a great car buying experience thanks to the amazing salesperson Shaun and the sales manager Engin. They were extremely helpful, professional, ho I had a great car buying experience thanks to the amazing salesperson Shaun and the sales manager Engin. They were extremely helpful, professional, honest, and obviously very good at what they’re doing. I never had any problems or doubts during the process, and had full confidence in their work. Whole process was handled by them extremely well in two days very smoothly. On top of that, they offer highly qualified inventory since they take pride in their work and name. Bottomline is, if you are thinking of buying a car, you can be 100% comfortable dealing with koeppel ford. More

Servicio excelente Me encanto el profesionalismo y servicio de la compañía y de Savier cuál es un vendedor excelente y estoy muy agradecido con su ayuda. Estoy muy encan Me encanto el profesionalismo y servicio de la compañía y de Savier cuál es un vendedor excelente y estoy muy agradecido con su ayuda. Estoy muy encantado con Koeppel Ford. More

Fantastic help choosing best car Great choice for a car, the dealer was extremely helpful and friendly to us. Really good deal for our two year lease. Very happy overall. Great choice for a car, the dealer was extremely helpful and friendly to us. Really good deal for our two year lease. Very happy overall. More

Excellent customer services Is highly recommended place if you need to get your new card. Marcus and his manager are excellent doing their job. More than happy with the services Is highly recommended place if you need to get your new card. Marcus and his manager are excellent doing their job. More than happy with the services that they offer. More

Great Service My 2016 Ford Explorer lease was up and I was very indecisive in what my next vehicle would be. I went to a different dealership looking for a midsiz My 2016 Ford Explorer lease was up and I was very indecisive in what my next vehicle would be. I went to a different dealership looking for a midsize SUV before coming to Koeppel Ford. I was left with a lot of doubt. When I first walked into Ford, Marcus greeted me with a big smile and a lot of enthusiasm on helping me out. Even though we walked in moments before the dealership closes. Needless to say Marcus and Engin made my whole transition with returning my leased suv and leasing my new 2018 Explorer great!!! I’m so happy with my decision on staying with Ford!!! More