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Starks Ford of Queens

Woodside, NY

4.5
434 Reviews

57-01 Northern Blvd

Woodside, NY

11377

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434 Reviews of Starks Ford of Queens

November 08, 2018

Excellent I am very pleased with the service from all the staff. I was told that this was going to be the easiest buying experience ever and I fully agree.Savie More

by Darius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savier Espinal
Nov 08, 2018 -

Starks Ford of Queens responded

Thanks for the great feedback, Darius! We're pleased that Savier gave you informative and hassle-free service. Sincerely – Koeppel Ford Team

November 07, 2018

No games I reached out via the ford price request tool. The sales manager contacted me promptly. Within 24 hours I had the vehicle of my choice at the price More

by Justthefacts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syriah Henry, Issac Negrete
Nov 08, 2018 -

Starks Ford of Queens responded

We appreciate you leaving this great feedback. We're happy to see that our sales team was able to take care of you in a prompt manner. Sincerely – Koeppel Ford Team

November 05, 2018

Very pleasant This a very good dealership. Highly recommended. I would recommend this dealership to anyone who wants a new car. Great services, no pressure to buy More

by Patroit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Nov 05, 2018 -

Starks Ford of Queens responded

Thank you for the kind words. We're glad you had a great experience. Sincerely – Koeppel Ford Team

October 31, 2018

Amazing!! I will like to thank Frank for his expertise. He was very knowledgeable, answered all questions and took his time explaining the different apps the ca More

by Crissy12
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Oct 31, 2018 -

Starks Ford of Queens responded

Crissy, we are so glad we could take care of all of your needs at Koeppel Ford. Thank you for giving this feedback and it's great to hear that Frank was able to take such great care of you. If there's anything else you need, please let us know. Sincerely – Koeppel Ford Team

October 27, 2018

Zero Stress experience We had a great experience with Syriah Henry at Koeppel Ford. She was amazinng super friendly and her manager too was super straightforward which made More

by Sezp_1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syriah Henry
Oct 29, 2018 -

Starks Ford of Queens responded

Thank you for taking the time to write this review. We are pleased to hear that Syriah was able to provide an efficient and overall positive experience. Sincerely – Koeppel Ford Team

October 26, 2018

Excelent Albert De Jesus was amazing helping me and guiding me for the best decision I will highly recommend Alberto for his services great job Alberto !!😀🙏� More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Jimenez, Rafi Nuru, Albert Dejesus
Oct 29, 2018 -

Starks Ford of Queens responded

Thank you for your great review, Monica! We're glad to have Albert on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely – Koeppel Ford Team

October 24, 2018

Great from start to finish! Frank was ready to greet us and was wonderful and patient with us newbies! He helped us at every step of the process and Patrick finished it off with More

by Tearra111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Frank Garcia
Oct 24, 2018 -

Starks Ford of Queens responded

Thank you for your great review, Tearra! We're glad that Frank could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely – Koeppel Ford Team

October 11, 2018

Gracias Bueno fue una exelente compra me hicieron sentir como en casa y aunque la compra no fue fácil ,sentí apoyo !!! Muchas gracias estamos muy contentos More

by Eltreinta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Oct 11, 2018 -

Starks Ford of Queens responded

Gracias por sus comentarios. Sinceramente, Koeppel Ford Team

October 11, 2018

Very helpful and laid back We just leased a 2018 Ford Taurus and were very pleased with the pleasant, professional manner of our salesman. Our transaction was quick and uncompli More

by Courtney42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savier Espinal
Oct 11, 2018 -

Starks Ford of Queens responded

Thanks for the wonderful review, Courtney and congratulations on your Taurus! We're always thrilled when one of our customers lets us know about the wonderful experience they had. Once again, we appreciate your business and we look forward to your next visit. Sincerely – Koeppel Ford Team

October 11, 2018

Displeased completely Long story short I have traded in a car for another and the day of pickup I had to finalize everything with signing the contract Etc I was waiting for More

by Sonny gandhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Financial manager Thomas , Savier Espinal
Nov 02, 2018 -

Starks Ford of Queens responded

Thank you for taking the time to leave us your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. We would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact Jknoesel@koeppelautogroup.com at your earliest convenience. We look forward to hearing from you.

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