Starks Ford of Queens - Satellite Location

I was 100% completely satisfied with my salesperson Liz. She knows her cars. She was friendly, knowledgeable and gave me the best price in town. I feel like shouting from the rooftops how happy I am with She knows her cars. She was friendly, knowledgeable and gave me the best price in town. I feel like shouting from the rooftops how happy I am with my Escape and with Liz. I am telling everyone I know to go to Ford Lincoln of Queens. More

I was approached very quickly, with no pressure to buy, by Ira Diggs. Very friendly atmosphere. I told them I knew it was going to be a difficult deal to make. They still all worked diligently to make it h by Ira Diggs. Very friendly atmosphere. I told them I knew it was going to be a difficult deal to make. They still all worked diligently to make it happen and have me leave a happy customer. I had went to several dealerships within the passed week. While, I must admit that I was happy with the service and demeanor at almost all of them, Ford Lincoln of Queens, was the only one that was able to get me exactly what I wanted for the price I wanted to pay. Excellent work. More

I have been with this dealership for over 3 years and counting. Liz has always been my as you say my consultant. She is very understanding of your needs and gets you what you want. She really caters to y counting. Liz has always been my as you say my consultant. She is very understanding of your needs and gets you what you want. She really caters to you and your family needs. I was turning in my lease again and she put me and my family in something more economical and affordable in these hard times. i would and will definitely recommend her to all my friends and family and for sure I am coming back to see whats better in years to come. She really has a grasp on how to make the customer feel happy and wanting more from her. I had a big problem, which had dealt with rebates and she fixed it ASAP. I left that dealership very satisfied. So if you was to go their ask for her and by all means she will do as much as she can to help you. She"s that kind of person. Thanks again Liz for all you have done for me and my family. You are the best!!!! Keep it up. More

I thought the sales team was excellent, and they really helped me get a great car with a good price. They didn't let me leave till I felt satisfied and didn't use any pressure tactics. GOOD JOB! helped me get a great car with a good price. They didn't let me leave till I felt satisfied and didn't use any pressure tactics. GOOD JOB! More

My mother was so happy with her experience with Seth and his team at Ford Lincoln of Queens, that when it came time for me to invest in a car of my own the decision to return to them was a no-brainer. Seth' his team at Ford Lincoln of Queens, that when it came time for me to invest in a car of my own the decision to return to them was a no-brainer. Seth's knowledge of the various models, packages, and purchasing options put me at ease with the whole process of becoming a first-time car owner. On the day I finally reached a decision on the car I wanted, Seth stayed past closing time, working hard to get everything in-line and make sure I would be able to drive my car home that very night! A few days later, when I needed something adjusted on my vehicle, I dropped by to see Seth and inquire about setting up an appointment with the servicing center- Seth got on top of it right away, and less than two hours later I was already home, adjustments complete, and without the need to return on another day! The service at Ford Lincoln of Queens is unsurpassed, and Seth is one salesman I will gladly return to for all my future needs. So, if you are in the market for a new "car guy", look no further than Seth Brettler of Ford Lincoln of Queens! More

This dealership provided excellent service. They were courteous and very responsive to my questions through out the entire process. All charges and options were explained ahead of purchasing the vehicle courteous and very responsive to my questions through out the entire process. All charges and options were explained ahead of purchasing the vehicle and once the vehicle was purchased I was given a through tutorial on how to configure and use them. More

My experience at Ford Lincoln of Queens was a delightful and easy transition from from the minute we stepped into the dealer till the minute we drove off with our new vehicle. The employees at Ford were ver and easy transition from from the minute we stepped into the dealer till the minute we drove off with our new vehicle. The employees at Ford were very professional, very attentive, assertive, answered all of our questions, and looked out for our best interest. All of the paperwork was done in a timely fashion, no long waits, or hassles. I would highly recommend this dealer to future potential buyers. More

My wife and I were shopping for a new vehicle. We went to several dealers and were turned off by the quality of service provided. We happen to come across Ford Lincoln of quenns and was immideately impressed several dealers and were turned off by the quality of service provided. We happen to come across Ford Lincoln of quenns and was immideately impressed with the warmness and professionalism of Jose Ocasio. He was patient courteous, and had exceptional knowledge of the product and services. It was a real joy and pleasure doing business with him. I will definately recommend him and the company to members of my congregation. I was also impressed with Reginald Williams. On behalf of My wife (Simone) and myself, I want to extend our deepest gratitude to Jose for making our purchase a memorable one. Sincerly, Edgar & Simone Rochester More

Jose was amazing. He was very knowledgeable, and helpful. The entire experience at the dealership was hassle free and very pleasant. At every turn the main focus was to make sure we were provided with what w The entire experience at the dealership was hassle free and very pleasant. At every turn the main focus was to make sure we were provided with what we requested. Could not say enough about the crew at Ford Lincoln of Queens! They made going above and beyond a regular thing. I would highly recommend this dealership for their professionalism. I couldn't have asked for a better experience, thank you! More

I scheduled an appointment to have my car serviced (brand new 2013 escape). When I arrived at the Jamaica Avenue service center, there were two gentlemen at the dest, including Juan Toro himself. I said good new 2013 escape). When I arrived at the Jamaica Avenue service center, there were two gentlemen at the dest, including Juan Toro himself. I said good morning to them. They both ignored me for at least 10 mn, stapling paperwork and without even looking up to see who's this person and what does he want. At some point, Mr. Toro decided it was perhaps appropriate to start acknowledging my presence adn asked me "how can I help you?". I told him that I had made an appointment a day prior and had come on time to complete a scheduled maintenance. Arrongantly and dismissively he pointed to a stack of blue and white work orders and said to me: "you see this pile!? these folks have been here before you and I can't promise you we'll get to your car before at least tomorrow." I felt like all the good reviews about the SALES dept of this dealership meant NOTHING to those in the SERVICE unit. Not only was Juan and his partner at the frotn desk rude and dismissive, but they als made me question my decision to drive 15 miles to come to this forsaken place where impoliteness and below standard customer service are normalcy. SHAME ON YOU! If it means nothing to make appointments then dont isnsist on people make them to start with. More