Starks Ford of Queens - Satellite Location

Smooth, trouble free process in get a great car I loved dealing with both my salesperson, Tom, and the financial person, Reggie. My initial inquiry about the car was on-line and Tom responded promp I loved dealing with both my salesperson, Tom, and the financial person, Reggie. My initial inquiry about the car was on-line and Tom responded promptly, answered all my questions and provided me with a fabulous offer. We had great communications throughout the process, on-line over the phone and in person as was needed. Tom actually was nice enough to go out of his way to pick me up from and drop me off at the LIRR station that was not too far away so that I could meet with him and see the car that we were talking about.Tom provided me with a terrific deal and everything offered was provided in our deal without any hidden issues or any additional haggling required. In fact, no haggling was necessary at all. Reggie Williams, who handled the financial aspect when we were paying for the car, was also great to deal with. This process was fast with no pressure to do anything I didn't want to do. All in all this was a smooth, trouble free process. Both gentlemen I dealt with were terrific to deal with and were honest and knowledgeable. I would gladly recommend them and this dealership to anyone and everyone I meet. I usually take forever to make a decision on a big purchase like this, but Tom provided me with such a great deal and was so nice to deal with that I ended up driving away with a great car just a few days after we first spoke. Thank you Tom; thank you Reggie More

Thank you for my dream car!! After being referred to this particular dealer by Geicos online service, Mr Cinelli contacted me immediately and furnished an answer for every questio After being referred to this particular dealer by Geicos online service, Mr Cinelli contacted me immediately and furnished an answer for every question asked. We emailed text and spoke on the phone several times before I made it down to meet in person. I applaud the professionalism and knowledge displayed. I just wanna say thank you!! My dream vehicle is a reality!! Thank you sir. Mr Williams provided me with all of the finalities to ensure I drove off the same day. He also provided me with a glimpse of the future regarding new cars that will soon be available. I thank you for the heads up sir. Thank you guys!! More

Great dealership Mike hooked me up with a great deal and an super easy buying experience. He ALWAYS calls you back with answers to all your questions.. Mike hooked me up with a great deal and an super easy buying experience. He ALWAYS calls you back with answers to all your questions.. More

Excellent service, fast and efficient Thanks Tom Cinelli. This is my 5th car with Tom and it went really smooth as usual. No hassle, picked the car online, 1 day all done and out the door! Thanks Tom Cinelli. This is my 5th car with Tom and it went really smooth as usual. No hassle, picked the car online, 1 day all done and out the door! Exactly what I need! More

Pleasant Surprise! Went in on a quiet Sunday afternoon not expecting too much. Andy got us the car we wanted from another location in 2 days and made the entire experien Went in on a quiet Sunday afternoon not expecting too much. Andy got us the car we wanted from another location in 2 days and made the entire experience, pleasant and non-aggressive, He was laid back in his style and made us feel like he was simply offering his services if we wanted but no pressure or hard feelings if things didn't work out. Surprisingly, the deal went easily and we walked out convinced we made the right choice of car and dealership. More

Horrific and will never go back The worst dealership/service center I have done business with. Unaccomodating to their customers, and terrible customer service. My car was brought The worst dealership/service center I have done business with. Unaccomodating to their customers, and terrible customer service. My car was brought it in there three times for the same problem. I finally had it brought to a service center that isn't convenient for me because they are an hour away but they fixed my car and gave me a loaner in the interim. I will never use this queens location again and I wouldn't wish my experience on anyone. If you can, take your car elsewhere. More