Starks Ford of Queens - Jamaica

I dropped my car 4 days in the dealership! ! After fixing the issues of my car I bring home . And still same problem insisted in my car . ! After fixing the issues of my car I bring home . And still same problem insisted in my car . More

The environment is always so peaceful and the staff are so pleasant. Debbie is amazing. so pleasant. Debbie is amazing. More

Great service, the woman who assisted was fantastic. Also love the coffee and mocha!! Different from most place I’ve been. Also love the coffee and mocha!! Different from most place I’ve been. More

Very happy and satisfied with Stark ford! Had a wonderful experience buying my ford bronco! Jose was wonderful and fords mobile service was great syncing my phone to my new bronco! Will defin Had a wonderful experience buying my ford bronco! Jose was wonderful and fords mobile service was great syncing my phone to my new bronco! Will definitely use this dealership for my next vehicle! 👍❤️ More

Debby is awesome representative. She was very informative and answered all my questions. Kept me updated on my car status and what needed to be repaired and changed. She was very informative and answered all my questions. Kept me updated on my car status and what needed to be repaired and changed. More

Yvonne and the staff were truly helpful. They made my day with great feedback and service. They made my day with great feedback and service. More

Walked in, paid for a remote start install, and the dealer never mentioned that my vehicle already had remote start through the FordPass app on my iPhone. They allowed me to pay for a feature my car al dealer never mentioned that my vehicle already had remote start through the FordPass app on my iPhone. They allowed me to pay for a feature my car already possessed without informing me. To make matters worse, the remote start they installed only works if I’m standing on the same street corner as my car, that’s the entire range. On my way out, I also noticed my driver’s side wheel cover was missing. I reported it immediately, and it still took two months for them to fully acknowledge the issue and order the replacement. During that time, I called and emailed multiple times, providing proof and clear explanations of how they could help. Not once did they return a call to resolve it, they only followed up when a payment was due. Once I paid, I was left to figure everything out on my own. The only person who assisted me throughout this ordeal, Debby D, was far from helpful. I deeply regret visiting this location. My visit totaled nearly $4,000, and the service I received was beyond frustrating. More

V bad reviews. A mechanic Muhammad drove my car day night without fixing it.i got camera tickets also ,because he parked on the bus track and even wanted me to pay A mechanic Muhammad drove my car day night without fixing it.i got camera tickets also ,because he parked on the bus track and even wanted me to pay for Queen Ford .did zero repairs v disappointed More

This is a very good place. Been dealing with them since I got my car. Been dealing with them since I got my car. More

Great service department! Super clean shop - responsive customer service that actually calls you back when they promise :) Super clean shop - responsive customer service that actually calls you back when they promise :) More