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Starks Ford of Queens - Jamaica

Jamaica, NY

4.3
130 Reviews
Call Service Center (718) 682-7585

130 Reviews of Starks Ford of Queens - Jamaica

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April 24, 2025

Horrible customer service and didn't do even their job properly. Prices are ridiculous, way higher for a small, tiny work. More

by KHANSUNNY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth Brettler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Ambrosio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaewon Yi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Cantillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cohen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Starks Ford of Queens - Jamaica responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. What you’ve described is not reflective of the standard we aim to uphold, and we understand how frustrating this must have been. We’d truly value the opportunity to learn more about what happened and see if there’s anything we can do to make things right. At your earliest convenience, please give us a call at 718-885-8000. We’re committed to improving and would appreciate the chance to speak with you directly.

April 23, 2025

Excellent service i’ve been dealing with Queen’s Ford for 30 years no better service than what you provide. Yvonne Brown is an excellent worker. More

by SALLYHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Girnus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Starks Ford of Queens - Jamaica responded

It's ALWAYS a Pleasure Sal! Thank you for your positive feedback. We appreciate your business .

April 19, 2025

ways to go, thx. Excellent attention and service. I am very satisfied. Yvonne is respectful, courteous and she gets the job done! More

by KRIS.POPKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

April 19, 2025

Great service as always Great service recommend and great customer service I Will always bring my vehicle here thanks! More

by RENE.ALVAREZ.RA
Recommend Dealer
Yes
Employees Worked With
Juan Toro
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Apr 21, 2025 -

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

April 19, 2025

I am not happy for service because smal think. Take 6 day I lose my 6 day work. Because my car is TLC uber driver. That take time 6 day fixed my car More

by Tenzin chophel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonne Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Starks Ford of Queens - Jamaica responded

We're sorry to see your 1-star rating and would appreciate the chance to learn more about your experience. Your feedback is important to us, and we’d like to make things right. Please reach out to us directly so we can work toward a better resolution. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

April 14, 2025

Addressed and resolved outstanding issues while keeping me in the loop throughout the entire process. More

by lcastelli11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter - drop off driver
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Apr 14, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

April 14, 2025

Great experience Juan was very helpful and everything was handled perfectly. Thanks for the great experience More

by STEPHAN.LAUGHLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Apr 15, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

April 13, 2025

Great service with friendly staff and knowledgeable technicians are always there to help me when I need help fixing my car or truck. I wouldn't go anywhere else. More

by MARKNACLERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaewon Yi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Mezzatesta
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Apr 14, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

April 12, 2025

Excellent attention and service. I am very satisfied. They are to professional. Always ready . Thanks to all Ford team More

by P40S36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

April 12, 2025

The customer service is great. Yvonne is respectful, courteous and she gets the job done. People are friendly, the place stay clean. That’s a plus More

by MSMLEE323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

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