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Starks Ford of Queens - Jamaica

Jamaica, NY

4.3
180 Reviews

180 Reviews of Starks Ford of Queens - Jamaica

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August 09, 2025

A little late, but that is to be expected with traffic. But otherwise everything was quite satisfactory, returned on time and in great condition. Very satisfied, that's why I buy Lincoln's. It makes the te More

by FAHYNOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

I'm satisfied. My job was completed as promised. I didn't have to make an appointment for oil change. More

by POSHANKISHORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Ask them to blow dirt off engine last 2oil change, they never did,it’s not a Lincoln ??? More

by STAFFORDKMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

All Staff are very friendly. And helpful . Love to do business again with them . Thanks More

by Tuts69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deo
August 06, 2025

Great experience from start to finish. Joe was great credit guy great and the delivery was excellent More

by SALES@SHOPPRISCO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaewon Yi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Starks Ford of Queens - Jamaica responded

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

August 04, 2025

The environment was nice and clean; the customer service folk were courteous and professional;,but waiting over two hours for an oil change is just too long. After having waited at least an hour, one staff More

by MESATCHER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not wish to identify names; they work together as a team,
Aug 05, 2025 -

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

July 30, 2025

Each time I come in I’m always treated with the utmost respect by everyone here, my repairs are always completed with precision and accuracy in a quick timely fashion. More

by Vqdrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl from service, Denise from service, Juan from service
Jul 31, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

July 27, 2025

Extremely excellent customer from Debbie Dwyer J Daw, Yvonne, Raheem the mechanic and the driver Walter. More

by MILLIGRAM1779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raheem, Walter.
Jul 28, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

July 21, 2025

Not happy with the service I was call that my car was finish when I got there I had to wait for over 30 minutes More

by System7190
Recommend Dealer
No
Employees Worked With
Juan T
Jul 22, 2025 -

Starks Ford of Queens - Jamaica responded

We understand how frustrating long repair times can be and appreciate your patience. We’re always working to improve turnaround time and hope to serve you more efficiently in the future. If you have any additional questions or concerns, please do not hesitate to contact me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

July 21, 2025

Double lane for Entering and Exiting the Service Center is now a single lane because there are cars parked along the gate and the other side Cars are sticking out of the space making it subject to accident More

by PARKST9037
Recommend Dealer
No
Jul 22, 2025 -

Starks Ford of Queens - Jamaica responded

We're sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns like yours seriously and would like the chance to speak with you directly to better understand what happened. If you have any additional questions or concerns, please do not hesitate to contact me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

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