Back

Starks Ford of Queens - Jamaica

Jamaica, NY

4.3
168 Reviews

168 Reviews of Starks Ford of Queens - Jamaica

Sort by
July 16, 2025

Great work but it takes too long. Car keeps more than a week for repairs. Could have taken it elsewhere More

by ROBE317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie D
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

The pre-pick up forms were east and the pick up and delivery were great The service on the car was very well done More

by HUBARMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

July 13, 2025

Always a busy service center. You have plenty of space from other customers to rest or work on personal business. More

by JMRLC92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie D
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

July 07, 2025

I was there for yearly inspection of Lincoln MKZ. It was done in timely fashion. More

by arvinder72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

July 07, 2025

Good and fast service good reception knowledgeable staff good advice on the product that you are buying More

by Michael Choonoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Starks Ford of Queens - Jamaica responded

Michael, we love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

July 04, 2025

Kept car overnight for oil and air filter change recall on car decided to address it without me knowing or actually clearing the recall More

by Y.RULEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie D
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Starks Ford of Queens - Jamaica responded

We’re sorry to hear about your experience and appreciate your feedback. This isn’t the level of service we aim to provide. We'd like to look into this further and make things right—please contact our service manager directly at your earliest convenience. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

July 03, 2025

That wasn’t disappoint this time because it took me an hour and a half. Stay there nobody that get in my car so that’s why I give you one star More

by LV93920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie D
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbby d
Jul 07, 2025 -

Starks Ford of Queens - Jamaica responded

We are sorry to see your negative review. Please know our goal is to provide great customer service and we take reviews like this very seriously. I would like the chance to speak with you to restore your faith in our dealership. At your earliest convenience, please reach out to me directly. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

June 29, 2025

Anthony is one of the best I ever met he makes the company shine always More

by SPEEDYCELLO135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

June 29, 2025

Not my first time. got better service then. That . This time, vehicle needed extensive work.spend alot but still hearing odd noises from car and was told no breaks neede More

by SASSAFRAZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie D
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Starks Ford of Queens - Jamaica responded

We apologize if you have received anything but our 5-star customer service. We would like to speak with you and hear more specifically about your experience with us. At your earliest convenience, please reach out to me directly. -David Wells, 718-885-8000 ext 215

June 26, 2025

I been a customer for 12 years and the service always great my service advisor Juan Toro is the best. He always do his best to help you. More

by CHERNANDEZ0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

1
...