Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Starks Ford of Queens - Jamaica

Jamaica, NY

4.3
193 Reviews
Call Service Center (718) 682-7585

193 Reviews of Starks Ford of Queens - Jamaica

Sort by
September 10, 2025

The dealer is very good, they attend to clients in a very professional way, and they do their best to solve every issue. More

by nwanzep.c
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 10, 2025

Great customer service and they wash my vehicle ? ? Everyone was awesome When I came in service lane I was greeted right away More

by HD2739
Recommend Dealer
Yes
Report | Print
September 06, 2025

Horrible. Dishonest. Unprofessional. Disrespectful. Unsafe. Ignorant & ill-trained. Opposite of conscientious. ZERO STARS IN REALITY. More

by Rd123fern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan fired him the day after I brought my car in. And Ron & Anthony are horrible and not on the list
Report | Print
Sep 09, 2025 -

Starks Ford of Queens - Jamaica responded

We're very sorry to see you had a negative experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -David Wells, 718-885-8000 ext 215

September 05, 2025

Excellent customer service Juan. manager make the shop work very professional and efficient great job guys. More

by daddyo24689
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Sep 08, 2025 -

Starks Ford of Queens - Jamaica responded

We take great pride in our customer service and it is extremely rewarding to get feedback like this. Thank you for choosing Starks Ford of Queens!

September 04, 2025

Everyone is very helpful and accommodating. Great customer service. You feel like they are listening to you and addressing your concerns. More

by NYY2SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaewon Yi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Choi Min
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Report | Print
Sep 05, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

August 29, 2025

Excellent service. Service advisors are extremely knowledgeable. Professional and courteous staff. Kept apprised of the status of work. More

by cgdwoods03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Starks Ford of Queens - Jamaica responded

We love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

August 27, 2025

Appointment for same day service unforeseen service needed had to keep. Transportation home service excellent. Car returned to residence excellent! Thanks! More

by JUNE539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

August 26, 2025

The vehicle took over 3 weeks to get the compressor fixed. Tried to call and never got a response back. More

by Jjawors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

Starks Ford of Queens - Jamaica responded

We're very sorry to see you only had a 2-star experience. Please reach out to our management team at your earliest convenience so we can review your case and work toward a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

August 25, 2025

Debby is awesome. She keeps me informed of the situation. It is easy to get in and out. More

by MDHAN38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

August 25, 2025

The staff were very kind and considerate, and they were able to efficiently and thoroughly conduct a service on my car. More

by JACOBNACLERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

Starks Ford of Queens - Jamaica responded

Jacob, we're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

1
2
...
20