Starks Ford of Queens - Jamaica

Nice place. ..clean and professional. Most importantly, great people working here. I have been bringing my cars here for around five years and I never have had a ..clean and professional. Most importantly, great people working here. I have been bringing my cars here for around five years and I never have had a bad experience. More

Ms. Brown was excellent. She took my call and scheduled an appointment the same day. In addition, she was sensitive to my disability and made sure I had transportation to and from home. Each day I was gi an appointment the same day. In addition, she was sensitive to my disability and made sure I had transportation to and from home. Each day I was given a status update while waiting for parts to be delivered. Ms. Brown has a calm demeanor which allows her to deliver a peaceful spirit in a chaotic, hectic world. More

My problem was NOT resolved after several attempts. I am NOT happy with Starks Ford!!! I am NOT happy with Starks Ford!!! More

Vehicle was sent to dealer because abs problem after two weeks I was advice they need more time to continue diagnosing Too much time wasted and at the end they only wrote what they did but no specific diagn weeks I was advice they need more time to continue diagnosing Too much time wasted and at the end they only wrote what they did but no specific diagnostic I have to take it back and figure out my self I have to replace abs module and reprogram my self because dealer couldn’t figure out and charge me $380.00 More

Very hepfull friendly very clean explain everything done to your car and answer all questions to your car and answer all questions More

The customer service representatives were helpful and informative. They analyzed my vehicle and addressed all possible maintenance issues. Alerted me to currents pricing for services and scheduled servic informative. They analyzed my vehicle and addressed all possible maintenance issues. Alerted me to currents pricing for services and scheduled service around my schedule. kudos! More

It take one 1 hour and 40 minimum thank you for the time at ford at ford More

Like the respect and professionalism that your have for there customers as well as keeping up to date of the work being done to your vehicle there customers as well as keeping up to date of the work being done to your vehicle More

Made a 7:30 am appointment. Service center called to confirm the evening before. I confirmed. Arrived 7:25am the following morning. This is for an oil change and service. Comple Service center called to confirm the evening before. I confirmed. Arrived 7:25am the following morning. This is for an oil change and service. Completed at 10am and only after I spoke up loudly. Why make ten or more 7:30 am appointments when you do not have sufficient staff?? More

I came to get a recall done and the job was done quick and smoothly. Also love the coffee machine. and smoothly. Also love the coffee machine. More