Starks Ford of Queens - Jamaica

The staff were very professional and were vary patient with a couple of senior citizens. I am looking forward to returning when my lease is up, Thanks them all for me. The young man explaining the electro with a couple of senior citizens. I am looking forward to returning when my lease is up, Thanks them all for me. The young man explaining the electronics in the auto had the patients of a saint. Thanks again. More

This dealership treated me in a very professional manner they were very friendly very timely and every time I go there I'm treated this way, the service manager Anthony, is a gentleman and has a high level they were very friendly very timely and every time I go there I'm treated this way, the service manager Anthony, is a gentleman and has a high level of professionalism that I appreciate, this is a great dealership. More

From the time I enetered the showroom until I closed the deal the staff was totally professional, caring, ad went all out to consummate the transaction to my satisfaction deal the staff was totally professional, caring, ad went all out to consummate the transaction to my satisfaction More

Jack was very good to work with. He got me the most money for my trade in. Reggie was the finance manager, he got me the best rate for my loan. Would recommend this dealer! for my trade in. Reggie was the finance manager, he got me the best rate for my loan. Would recommend this dealer! More

Friendly service - explains what has to be done and why. Since I wait for my car, it is convenient to be able to watch TV or read while I am there. Service is done in a timely manner. Since I wait for my car, it is convenient to be able to watch TV or read while I am there. Service is done in a timely manner. More

I used the Valley Stream service center. The waotk was completed quickly and professionally and at no charge. Very good experience. I will try to buy from them next rime my lease is up for renewal. completed quickly and professionally and at no charge. Very good experience. I will try to buy from them next rime my lease is up for renewal. More

There is something greater than "GREAT", it's " fANTASTIC". That's my FINAL ANSWER!!! The service @ Valley Stream was Prompt, Courteous, efficient, and cost less than expected. My Coupon was hon " fANTASTIC". That's my FINAL ANSWER!!! The service @ Valley Stream was Prompt, Courteous, efficient, and cost less than expected. My Coupon was honored by service provider. I always get a free car wash coupon, I love my MKS . More

We have been using this dealership for our last 5 cars prior to this purchase.. However, the showroom was conveniently located in Valley Stream at the time. The combination of knowledge,professionalism a prior to this purchase.. However, the showroom was conveniently located in Valley Stream at the time. The combination of knowledge,professionalism and friendliness has made it a no brainer to follow you to your new location. We have sent family and friends to you and all walk (or should I say drive)away satisfied. Keep up the great work!! More

Brian is very honest and the work was done in a timely, professional manner! He explained the problem and had it fixed in no time at all. professional manner! He explained the problem and had it fixed in no time at all. More

Initially i was unhappy with the service. However, the owner Michael Naclerio did the right thing and gave me what was promised. He went out of his way to right the wrong that his staff did, and I really owner Michael Naclerio did the right thing and gave me what was promised. He went out of his way to right the wrong that his staff did, and I really do appreciate that. Not only did he give me what was initially promised by his staff, but he also gave me 5 free car wash vouchers for my troubles. In addition he gave my 3 month old twins ford explorer Yankee pin strip cars to play with when they are a little older. I am really thankfull to Michael Naclerio for doing that. I definitely recommend dealing with Michael. It's to bad I can't say the same about the rest of his staff (Sal and Mike Duff). I initially had a very bad rating due to his staff. But dealing with Michael prompted me to change my rating. I only changed my rating to a 3 because of my overall experience from beginning to end. However, if I could rate only the customer service I received from Michael Naclerio, I would give him all 5s. More