Starks Ford of Queens - Jamaica

Great New Truck and Great dealership I just leased a brand new Ford XLT from Ford Lincoln of Queens and the experience was great. Most of all, I felt a sense of TRUST and OPENNESS what m I just leased a brand new Ford XLT from Ford Lincoln of Queens and the experience was great. Most of all, I felt a sense of TRUST and OPENNESS what more could you ask for when leasing or buying a new vehicle . I have been a Ford Customer for 20+ years and dealt with many dealerships - some not good experiences. This dealership and Jose Ocasio are really top of line. The paper work process and getting to drive my new truck home was the quickest I have every had - In the past, this process has taken 6-8 HOURS in the other dealerships. I was amazed how smooth this process was for me. Jose has followed up with me over the past few days to make sure that everything is OK and tells me not to hesitate to call if I need anything. Excellent customer service! More

Purchasing a new mustang made easy. I went to the dealer ship looking to purchase a new mustang, I met liz by the door and we hit it off from the start. She made my purchase of a new mu I went to the dealer ship looking to purchase a new mustang, I met liz by the door and we hit it off from the start. She made my purchase of a new mustang easy, comfortable and fun. Her assistance in helping me trade in my vehicle as well was painless and easy to accomplish. She was a doll and a pleasure to do business with. It should always be this easy to buy a new vehicle from a dealer. Thanks Liz, loving my car. More

Went back again.. After leasing two cars a year ago, it was time to lease a third - now that my daughter is driving. We went back to Ford and leased our 2014 Escape fro After leasing two cars a year ago, it was time to lease a third - now that my daughter is driving. We went back to Ford and leased our 2014 Escape from Jose Ocasio. I did the deal over the phone, picked up my car the next day, and drove it home within the hour. I would never think of going to another Ford dealer. Jose is straight to the point, someone you can trust. I've leased other cars in the past and now have become part of the Ford family just because I trust Jose. I've had my two Fords for a year and so far no complaints. They ride great. Can't wait to drive my Escape around. Thank you Jose and thank you Ford Lincoln of Queens. I'll be back when my lease is up. More

Fusion Liz Girnus was exceptional, and she made the process seamless. I was not planning to lease a car that day, just test drive the vehicle but I left wi Liz Girnus was exceptional, and she made the process seamless. I was not planning to lease a car that day, just test drive the vehicle but I left with a car. More

Great dealer, great sales staff! After attempting to buy a Ford Transit at a couple other dealerships, I felt completely exhausted by the shady sales tactics and "discount" games. I After attempting to buy a Ford Transit at a couple other dealerships, I felt completely exhausted by the shady sales tactics and "discount" games. I was buying the car for my business, and just wanted to pay a fair price...and that's exactly what Mike and Liz quoted me. There weren't any games, or "I've got to check with the manager" sales tactics. Liz is kind, funny and I felt like I was buying the car from a member of my family. This is a different type of dealership, and now I understand why it's consistently rated with 5 stars. Before driving off in my new car, I took a picture with it...and a couple with Liz herself so I could have it as a reminder of the great experience! This is hands down the best place to buy a car in NYC. More

Great Experience Our lease on our car does not expire until August so we figured we would start looking at cars In April to give us plenty of time to make a smart deci Our lease on our car does not expire until August so we figured we would start looking at cars In April to give us plenty of time to make a smart decision and not rush into anything. Although this was not our last stop it was our first and the one that we returned to. The customer service was great. When we first went to the dealership one gentleman started helping us but then gave us to someone else because he had other clients come in that he had met with before. We then worked with Philomena she was very pleasant and more than willing to help us. My husband is very knowledgeable from reading reviews, motortrend and various other car magazines so he knew a lot about the car at times even more then Philomena but I think that would of happened at any dealership or with any sales person since he studied the car so much. When it came to pricing we worked with Michael Duff the sales manager and he was pretty straight forward which we enjoyed. He told us the days and going back and forth with customers are over and we actually like that. We did our research and knew where we were comfortable being at. To be a little more detailed then above we went to four dealerships in total and went back to Ford Lincoln of Queens for there great customer service and just being an honest dealership. We ended up ordering a 2014 Ford Explorer Sport that will be delivered sometime in the summer. One point to mention is that they also said they would hold the SUV on the lot for us for a month so we do not have two car payments to make. Hopefully the pick up and final transaction for the vehicle will be as smooth as our initial experience. Again thank you Mike you were a great help. More

I have been a Ford and or Lincoln owner since 2006.I have brought or leased each of my previous Ford and or Lincoln trucks or cars from different Ford/Lincoln dealers.Ford Lincoln of Queens with out a doubt brought or leased each of my previous Ford and or Lincoln trucks or cars from different Ford/Lincoln dealers.Ford Lincoln of Queens with out a doubt has given me the most professional and satisfying service of them all.I was treated like a valued customer and boy did it feel good..They did not have the exact car I wanted in stock. But they did not hesitate to order the car I wanted.Wow what a difference.Other dealers would have tried to sell me what they had in stock not what I wanted to buy.I will continue buying my Ford products from this dealer. More

Best Dealership Ever!!! I want to express my thanks to Jose Zhen and Reggie for their courteous and professional manner extended to me during my recent purchase of a Lincoln I want to express my thanks to Jose Zhen and Reggie for their courteous and professional manner extended to me during my recent purchase of a Lincoln Mkx. Buying or leasing a new car is at best taxing and time consuming therefore having a knowledgeable and honest broker is indeed rare and we are very appreciative of this !! What a refreshing buying experience at Ford Lincoln of Queens . I loved Jose honesty, integrity, and straight forward approach to selling a car. Many thanks to you and your wonderful crew for the kind courteous efficient and friendly treatment I received looking forward to doing all my business with Ford Lincoln of Queens !!!! Jeanne K More

The best!!! Great experience! I came into to this dealership knowing I wanted a 2014 Ford Fusion. I didn't want all the bells and whistles, just a few, very specific items of conve I came into to this dealership knowing I wanted a 2014 Ford Fusion. I didn't want all the bells and whistles, just a few, very specific items of convenience, nothing more, nothing less. I didn't think as specific as I was being that I was getting a car at all or ever. Liz was absolutely AMAZING, she nailed it, to the tee, she found my perfect car in a flash. The dealership was very accommodating too, considering I wasn't able to get to the dealership until the late evening after work, they ALL stayed there past closing, not one complaint for the 3 hours I was there and I didn't feel rushed. They also have someone on staff who takes the time to show you how to use ALL the features on your car, so you aren't left completely clueless when you leave with the car. From start to finish, Liz made sure the whole experience and transaction went smoothly. I now have my Ford Fusion my way and I couldn't be happier! I HIGHLY recommend Ford Lincoln of Queens and Liz Girnus! More

While shopping for the above vehicle Ford Lincoln of While shopping for the above vehicle Ford Lincoln of Queens was able to meet my requirements whithout all the hassle. Great sales person and sync te While shopping for the above vehicle Ford Lincoln of Queens was able to meet my requirements whithout all the hassle. Great sales person and sync tech. More