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Starks Ford of Queens - Jamaica
Jamaica, NY
648 Reviews
Starks Ford of Queens is proud to be one of the premier Ford dealerships in the Queens area. We now have two locations to serve you: Woodside, NY and Jamaica, NY. From the moment you walk into our showroom you'll recognize that our commitment to customer service is second to none. We strive to make your experience at Starks Ford of Queens a great one for the life of your vehicle.
Whether you need to purchase, finance or service a new or pre-owned Ford, you've come to the right place. Use our website's new car shopping tools to assist you in finding the perfect new vehicle, or search our inventory to find a great deal on a low-mileage pre-owned vehicle. Plus, you can check out the current online specials and promotions that change all the time!
If visiting Starks Ford of Queens in person doesn't fit your busy schedule, then complete our contact us form and a Ford specialist will be in touch. Starks Ford of Queens is an excellent online source for a new or pre-owned Ford vehicle, or genuine Ford parts, service and accessories.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 648 reviews
June 09, 2025
The best service keep up the good work I love the service dept allways ready to help and do the right thing for customers ❤️❤️ dept allways ready to help and do the right thing for customers ❤️❤️ More
by JUANT2
Verified Customer
June 08, 2025
Yvonne and staff made it painless. Kept us informed timely. Shout out to Yvonne. Good Work Kept us informed timely. Shout out to Yvonne. Good Work More
by Loretta d
Employees Worked With
June 06, 2025
This location at 170th Street off Jamaica Ave has always been top notch. No complaints! been top notch. No complaints! More
by MPRICE175
Employees Worked With
June 05, 2025
Fantastic customer service a real pleasure to deal with would highly recommend them to anyone! would highly recommend them to anyone! More
by JPACELLE
Employees Worked With
June 04, 2025
Carl Guerrier, 38291 was my handler. He walked me through all technical & mechanical vehicle processes. Carl was knowledgeable and professional. He walked me through all technical & mechanical vehicle processes. Carl was knowledgeable and professional. More
by CPATTER542
Employees Worked With
Carl Guerrier
June 03, 2025
Everyone was very helpful and friendly. As I waited for my vehicle that was getting a new york state inspection, I made to feel very welcome. As I waited for my vehicle that was getting a new york state inspection, I made to feel very welcome. More
by ANYTHINGWITHWHEELS
Employees Worked With
June 02, 2025
Dealer Helped me get what I wanted. Easy communication and has very good knowledge of the car and trims Easy communication and has very good knowledge of the car and trims More
by David Li
Employees Worked With
June 02, 2025
I've only had positive experiences at Stark's. Carl was the representative who helped me during this past visit, and he was wonderful. I brought my car in for service and an inspection and Carl Carl was the representative who helped me during this past visit, and he was wonderful. I brought my car in for service and an inspection and Carl kept me informed every step of the way. Service had me out in less than an hour and a half. Very happy! More
by MICHELE16
Employees Worked With
Carl - Service Dept
June 02, 2025
TERRIBLE - went in for a simple oil change, and windshield wiper issue but ended up with an array of added problems that were irrelevant to my initial visit - without the windshield water dispenser windshield wiper issue but ended up with an array of added problems that were irrelevant to my initial visit - without the windshield water dispenser even being fixed in the first place. Ford technicians scratched and damaged my car at multiple areas. They also damaged parts to my inner car wall, which were unannounced and unbeknownst to me until I investigated and filed the complaints on my own. My car was returned to me in disarray, which resulted in my complaints. My car was then kept at their service center for the entire month of May to “reconcile” the added problems. They stated the scratches will be fixed by their body shop, and it came back a month later without being addressed! With yet more added scratches on both foot racks of the car. Clearly made by laying tools on the foot rack and mishandling. I have never dealt with such incompetence and idiocy from any car dealership service center, stemming from management, liaisons, to technicians - AVOID USING THEIR SERVICES AT ALL COST. This place is a NIGHTMARE. I started my service with them on 4/30, I got my car back 5/27, STILL DISSATISFIED with their services and treatment. This place deserves 0 STARS, and FORD corporate really needs to investigate my case and matter. More
by TYLER.RHYS
