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Starks Ford of Queens - Jamaica

Jamaica, NY

4.3
518 Reviews
Starks Ford of Queens is proud to be one of the premier Ford dealerships in the Queens area. We now have two locations to serve you: Woodside, NY and Jamaica, NY. From the moment you walk into our showroom you'll recognize that our commitment to customer service is second to none. We strive to make your experience at Starks Ford of Queens a great one for the life of your vehicle. Whether you need to purchase, finance or service a new or pre-owned Ford, you've come to the right place. Use our website's new car shopping tools to assist you in finding the perfect new vehicle, or search our inventory to find a great deal on a low-mileage pre-owned vehicle. Plus, you can check out the current online specials and promotions that change all the time! If visiting Starks Ford of Queens in person doesn't fit your busy schedule, then complete our contact us form and a Ford specialist will be in touch. Starks Ford of Queens is an excellent online source for a new or pre-owned Ford vehicle, or genuine Ford parts, service and accessories.
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139-40 Queens Blvd

Jamaica, NY

11435

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Showing 518 reviews

February 06, 2025

The people were very nice Got the job done But when you our hase a new car you should get a loaner More

by dotohara2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Starks Ford of Queens - Jamaica responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

February 05, 2025

Nice place. ..clean and professional. Most importantly, great people working here. I have been bringing my cars here for around five years and I never have had a More

by os4781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie (5 stars)
Feb 05, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

January 27, 2025

The were really friendly, and they were looking for the best way to have a fair credit. I have a really nice truck from them. More

by santiagoestradahincapie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Cantillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

January 27, 2025

Ms. Brown was excellent. She took my call and scheduled an appointment the same day. In addition, she was sensitive to my disability and made sure I had transportation to and from home. Each day I was gi More

by hbattle637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Starks Ford of Queens - Jamaica responded

It was an ABSOLUTE pleasure meeting and assisting you service your vehicle. Thank you for your business and your very kind words.

January 26, 2025

My problem was NOT resolved after several attempts. I am NOT happy with Starks Ford!!! More

by ajanzalone
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonne Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in the service repair department.
Jan 27, 2025 -

Starks Ford of Queens - Jamaica responded

We are sorry to see your negative review. We apologize if you have received anything but our 5-star customer service. We would like to speak with you and hear more specifically about your experience with us. At your earliest convenience, please reach out to me directly. -David Wells, 718-885-8000 ext 215

January 23, 2025

Vehicle was sent to dealer because abs problem after two weeks I was advice they need more time to continue diagnosing Too much time wasted and at the end they only wrote what they did but no specific diagn More

by Noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devy
Jan 23, 2025 -

Starks Ford of Queens - Jamaica responded

Oh Noel , Let Me look into your claim , and see what we can do . While we must pay our techs for time spent on cars, We are responsible for getting you all information obtained during the inspection. Please call Yvonne at 7186575222 ext 673

January 23, 2025

Very hepfull friendly very clean explain everything done to your car and answer all questions More

by ROBERTREEDY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherif Salah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Starks Ford of Queens - Jamaica responded

Robert, we are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!

January 22, 2025

I recently had the pleasure of leasing a car from Starks Ford of Queens, and my experience was great. From start to finish, the process was seamless and stress-free. I got 5 star experience with sales co More

by dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirza Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Starks Ford of Queens - Jamaica responded

Dan, we love hearing when our staff is able to go above and beyond your expectations. We pride ourselves on giving the best customer satisfaction possible. Your feedback is greatly appreciated!

January 21, 2025

The customer service representatives were helpful and informative. They analyzed my vehicle and addressed all possible maintenance issues. Alerted me to currents pricing for services and scheduled servic More

by wgautier1@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaewon Yi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniqua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

January 20, 2025

It take one 1 hour and 40 minimum thank you for the time at ford More

by PSTANTON1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Starks Ford of Queens - Jamaica responded

We are happy to hear of your positive experience. Customer satisfaction is our top priority and we appreciate you taking the time to leave your feedback!