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Starks Ford of Queens - Jamaica

Jamaica, NY

4.5
634 Reviews
Starks Ford of Queens is proud to be one of the premier Ford dealerships in the Queens area. We now have two locations to serve you: Woodside, NY and Jamaica, NY. From the moment you walk into our showroom you'll recognize that our commitment to customer service is second to none. We strive to make your experience at Starks Ford of Queens a great one for the life of your vehicle. Whether you need to purchase, finance or service a new or pre-owned Ford, you've come to the right place. Use our website's new car shopping tools to assist you in finding the perfect new vehicle, or search our inventory to find a great deal on a low-mileage pre-owned vehicle. Plus, you can check out the current online specials and promotions that change all the time! If visiting Starks Ford of Queens in person doesn't fit your busy schedule, then complete our contact us form and a Ford specialist will be in touch. Starks Ford of Queens is an excellent online source for a new or pre-owned Ford vehicle, or genuine Ford parts, service and accessories.
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139-40 Queens Blvd

Jamaica, NY

11435

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Showing 634 reviews

July 28, 2021

I have bought and have serviced my 2016 Ford Edge only at Ford of Queens. From their Manager ( Anthony Mezzatesta ) to their service writter Henry Dominguez, I cannot say enough but " Thank you " for alway More

by movwv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Dominquez, Anthony Mezzatesta
March 15, 2021

The WORST service in the world. Do not go to this dealership. Many other dealers to go to that actually care. Service Dept just looking to make money. STAY AWAY. More

by Jawish72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvonne Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Starks Ford of Queens - Jamaica responded

Thank you for taking the time to review our service center. We apologize for any confusion or miscommunication during your recent visit. Please know it is our top priority to make sure all of our customers are happy with their experience. At your earliest convenience, please give me a call directly so I can hear more about your visit and hopefully come to a resolution. I look forward to hearing from you. -Yvonne, (718)657-8888

November 10, 2020

Reginald and the team at Ford Lincoln of Queens are truly special. After 3 Mercedes leases (9 years), I was concerned about trying something different but right from the start, Reggie showed me that I had be More

by RosenbergNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

Worse auto purchase I've had in 40 years I brought my 2 family members in for purchasing 2 Lincolns. All Sal Cared about was saying "make sure you give us 5 stars on the survey" Sal was a fi More

by karuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Ambrosio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Starks Ford of Queens - Jamaica responded

We checked our records. Unfortunately we are unable to locate these customers in our database. Due to this we're under the assumption that the vehicle might have been purchased elsewhere. If there is any way for us to assist you in the future, please let us know.

October 07, 2019

Thanks a lot to Yvonne Brown,Henry Dominguez, Auto Techs and the rest of the staff at the service department, Ford/Lincoln Of Queens. Is a true professional when it comes to customer service, which is very More

by Ravi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2019

Top notch service all around! Excellent customer service without the hassle. Dave O'Brien and the managers at Ford Lincoln of Queens are very attentive, patient and professional wh More

by MrWren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack D'Avanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
David O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Choi Min
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Cohen
August 01, 2019

Service Yvonne Brown the customer service relations manager at the service department is a true professional when it comes to customer service which can be ra More

by Christina F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
Aug 02, 2019 -

Starks Ford of Queens - Jamaica responded

Yvonne is an amazing member of our team! Thank you for your feedback, we will be sure to share it with her. Have a great day!

July 11, 2019

Jose Ocasio amazing I've never experienced a car buying experience As I did with Jose Ocasio.No BS straight to what I wanted.Mr Ocasio is a great asset to your company. More

by Wcolonial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2019

No Hassle! Fantastic dealership,super knowledgeable and very attentive. Out of all the dealerships we'd had been to we deiced to deal with them. Friendly with ex More

by hansasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Albertson
July 02, 2019

EXCELLENT THANK YOU JOSE FOR HELPING US TO GET OUR NEW CAR. YOU ARE AN AMAZING HUMAN BEING. WE ARE DEFINITELY GOING BACK TO FORD NEXT TIME WE NEED A CAR. More

by YVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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