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Starks Ford of Queens - Jamaica

Jamaica, NY

4.5
596 Reviews
Starks Ford of Queens is proud to be one of the premier Ford dealerships in the Queens area. We now have two locations to serve you: Woodside, NY and Jamaica, NY. From the moment you walk into our showroom you'll recognize that our commitment to customer service is second to none. We strive to make your experience at Starks Ford of Queens a great one for the life of your vehicle. Whether you need to purchase, finance or service a new or pre-owned Ford, you've come to the right place. Use our website's new car shopping tools to assist you in finding the perfect new vehicle, or search our inventory to find a great deal on a low-mileage pre-owned vehicle. Plus, you can check out the current online specials and promotions that change all the time! If visiting Starks Ford of Queens in person doesn't fit your busy schedule, then complete our contact us form and a Ford specialist will be in touch. Starks Ford of Queens is an excellent online source for a new or pre-owned Ford vehicle, or genuine Ford parts, service and accessories.
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139-40 Queens Blvd

Jamaica, NY

11435

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Showing 596 reviews

May 11, 2025

Unclear charges Charges NOT explained upfront Customer is supposed to assume billing practices. Was never asked if I understood what was going to be billed More

by TUDORZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reginald Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Amazing customer service! Cat was responsive and stayed on top of everything until the Recall issue was fixed. The mobile technician was cordial and professional. Pretty mu More

by pas4001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cat
May 10, 2025

I always get the best customer service at Starks Ford of Queens - Jamaica. Thank you! More

by stefaniefanelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Amato
May 09, 2025

They at starks are very accommodating and professional people Very knowledgeable Neat an clean work preformed More

by mccoy45
Recommend Dealer
Yes
Employees Worked With
Christian Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Urena
May 09, 2025

My experience with Lincoln of Queens Center has been extremely disappointing, marked by poor communication, lack of accountability, and unprofessional service. After my car broke down on April 8, 2025, More

by Inbal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonne Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

I have been going to this service center ever since I financed my vehicle from Ford on Queens Boulevard. This place is an absolute rip off and I believe majority of the technicians are very inexperienced More

by Edgerag99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie D
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Starks Ford of Queens - Jamaica responded

Edgar, we apologize for any confusion or miscommunication during your recent visit. We would like the chance to speak with you to work towards a resolution. At your earliest convenience, please reach out to me directly. I look forward to speaking with you. -Yvonne Brown, Customer Relations Manager, (718) 657-8888

May 05, 2025

Excellent Customer service Very hep Very helpful and work with you to help with your needs More

by TCUZ56
Recommend Dealer
Yes
Employees Worked With
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Brown
May 05, 2025 -

Starks Ford of Queens - Jamaica responded

We truly appreciate the kind words. Thank you for choosing Starks Ford of Queens!

May 04, 2025

Customer service is the best I’ve ever delt with. Everyone is very nice and friendly More

by CLEMENTRAMKISSOON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaewon Yi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie D
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Starks Ford of Queens - Jamaica responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

May 03, 2025

This dealership is away very good and the service is awesome..looking forward to see you next week.😂 More

by LUZ.ARTURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Starks Ford of Queens - Jamaica responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

May 02, 2025

Very professional and trustworthy. Juan work one on one with me and created a friend shift with me and my lincoln. More

by daddyo24689
Recommend Dealer
Yes
Employees Worked With
Juan
May 05, 2025 -

Starks Ford of Queens - Jamaica responded

We're glad to hear that your visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Starks Ford of Queens!

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