Stark on the Beltline

Purchased a vehicle (sedan) here in February 2023, turns out I needed something bigger, so traded it in to a different dealer in June of 2023 for an SUV. My purchase at Stark included a multi year after out I needed something bigger, so traded it in to a different dealer in June of 2023 for an SUV. My purchase at Stark included a multi year after market warranty for a few thousand dollars. Since I traded that vehicle in, I’m contractually to be refunded for the unused portion of the warranty, totaling a little over $4,000. The contract cancellation and refund have to come from the dealership I purchased the warranty contract from (Stark), I’m unable to get this refund from Allstate directly. It’s now been a few weeks of trying to get someone at Stark to handle this, and plenty of phone calls to Allstate Car Care to try to bypass needing Stark to be involved in this refund as it’s obvious they aren’t going to happily part with this money. The last person I spoke to said “I’ll be sure to leave a post it note on their desk” and laughed. That was 6 days ago. Based on the reviews I’m not the only person they’ve pulled this “warranty” xx on. Enjoy the $4,000. More

Quick and easy. Really good people to work with. No complaints from me! Need a car I suggest stopping by my stark on the belt line. I have not had one issue with my Really good people to work with. No complaints from me! Need a car I suggest stopping by my stark on the belt line. I have not had one issue with my car. More

Worst dealership, Shawn lied and said, nothing wrong with vehicle. Told him I was coming from 1 1/2 hours away. I expected some imperfections being it was used. But not all that. Supposed to have 104k on it vehicle. Told him I was coming from 1 1/2 hours away. I expected some imperfections being it was used. But not all that. Supposed to have 104k on it 😜. Back seat stitching all let go.But they tried to hide that by having back seat down. Middle seats wouldn't move or flip up for access to back seat. Salesman says he has ASE mechanics that check it out thoroughly and that back seat is just for kids, they can just jump over.lol. Take it out and it shudders and rpms keep jumping up and down. And dashboard is not working so you don't know how many miles or anything in middle section. STAY AWAY, STAY FAR AWAY!! More

I simply cant tell you how rude Shawn was, the beltline location was so much nicer to me, then I had to speak with Shawn over at the Marshall location. I can tell you I would never go back or suggest anyon location was so much nicer to me, then I had to speak with Shawn over at the Marshall location. I can tell you I would never go back or suggest anyone visit this place for any reason after the things that where said to me when looking to spend thousands of dollars. More

Quick, easy, and fair pricing. People are nice and great to work with. Even getting financing was a breeze. People are nice and great to work with. Even getting financing was a breeze. More

I helped my son find a used truck and Stark OTB had a nice option for a competitive price. Salesman Jared Orth was great to work with...good communication and we got the deal done. Seven months later t nice option for a competitive price. Salesman Jared Orth was great to work with...good communication and we got the deal done. Seven months later this vehicle has been a reliable runner and as advertised. More

Sold used car online miss represented the condition of the car. Also stated that the car was mechanically sound only to find that it required 10k worth of work to the drive train and steering components. the car. Also stated that the car was mechanically sound only to find that it required 10k worth of work to the drive train and steering components. Dealer is rude and hateful now that the sale has been made. More

great staff. very professional. i purchased a car from them and everything went very smooth. i recommend this dealership very professional. i purchased a car from them and everything went very smooth. i recommend this dealership More

Excellent customer service and product. Purchased vehicle in late late July 2023. Shawn was the salesman I worked with. From use of their online website to the final drive away, everything Purchased vehicle in late late July 2023. Shawn was the salesman I worked with. From use of their online website to the final drive away, everything went very well. I felt they bent over backwards to satisfy me and make sure all was good with the whole transaction. The vehicle was everything they advertised and now two months post-purchase vehicle is still all that I had had hoped for with no problems detected. I highly recommend the dealership to others. More

CRAZY impressed with how these guys showed up for us! Got us just what we needed and all of what we wanted and more. Kyle, the owner, met us in the lot, was impressively knowledgeable. He listened to wha Got us just what we needed and all of what we wanted and more. Kyle, the owner, met us in the lot, was impressively knowledgeable. He listened to what we wanted, read the room, and got us just what we wanted. We got the opportunity to talk with Will, one of the technicians. Also, very knowledgeable, informative, and helpful. We had some questions about some things one of the cars was doing and he took it for a drive to check it out. When he got back, he explained what was going on, in non technician language. The purchasing process was very smooth and simple. Everyone was very courteous, helpful, and not salesy. They were very attentive to us as cussales. SO very appreciative of, and grateful for their help. Highly recommend Stark on the Beltline. More