Star Toyota of Bayside - Service Center

Complaint on the dispatcher Daniel We just bought a brand new 4th runner about a month ago , we realized the gas tank makes noise like “frog” when the gas level under 1/2 tank, we took We just bought a brand new 4th runner about a month ago , we realized the gas tank makes noise like “frog” when the gas level under 1/2 tank, we took the car to star service 7/28, they claimed was a loose crew and they fixed it. But the noise is still here , so I spoke with Sunny yesterday and brought the car back to star service this morning. I was trying to tell every details when the dispatcher Daniel ask me about the car, how the tank makes noise only under 1/2 tank with a hot engine, I told him I recorded a video if he wants to see it and etc. then he said just turn off the engine, we explained to him , the noise is there when the engine is hot and insist to let the mechanic hear the sounds first, but instead of asking the mechanic for suggestions, he just told us “ no, you need to turn off the engine and if you don’t like it , go back to Bennett PA where you purchase the car”, he said it total of three times thru out the conversation. Omg, what kind of service am I receiving ? More

Great Experience Went in for my first maintenance check up and the service fast and reliable. Friendly staff the service was great. I will definitely recommend Toyota Went in for my first maintenance check up and the service fast and reliable. Friendly staff the service was great. I will definitely recommend Toyota to my family and friends. More

Great visit this time This visit was a much better experience for me. The service rep David was attentive and helpful. My satisfaction with the service was great. I look fo This visit was a much better experience for me. The service rep David was attentive and helpful. My satisfaction with the service was great. I look forward to the next visit. Thanks again David. More

Quick and Effecient Went in for service. All steps were easy and effecient from making the appointment to drop off and then pick up. Will keep going here for service. Went in for service. All steps were easy and effecient from making the appointment to drop off and then pick up. Will keep going here for service. More

Great care Went in for my 5000 miles check up. Wonderful customer service. The girl in the checkin explained what was being done to the car and my expected wait Went in for my 5000 miles check up. Wonderful customer service. The girl in the checkin explained what was being done to the car and my expected wait time was an hour and a half. Car was ready within the hour. More

Very good service Any service that’s to be done is always explained so I’m able to understand what the problem is, if there is one. Always given an approximate amount o Any service that’s to be done is always explained so I’m able to understand what the problem is, if there is one. Always given an approximate amount of time for the work to be done. I’ve been driven back home and picked up again when it will take several hours to repair which to me is very convenient. All service personnel that I’ve dealt with are courteous and helpful More

良好的服务 So far, I have bought and rented five cars in the hands of Mr. Yang lao. Has been maintaining good service for 7 years. It’s just that the sales envir So far, I have bought and rented five cars in the hands of Mr. Yang lao. Has been maintaining good service for 7 years. It’s just that the sales environment here is perfect if it can be improved. More

This time I'm not satisfied Yesterday 8/2/18 at 9:00 AM I went to Bayside Toyota Service for miscellaneous things to be performed. today, 8/3/18 when I start the car, came up: Hy Yesterday 8/2/18 at 9:00 AM I went to Bayside Toyota Service for miscellaneous things to be performed. today, 8/3/18 when I start the car, came up: Hybrid System Malfunction and Pre-Collision System Malfunction. I went back to Toyota Service at 9:30 AM to find out the problem. I been told at 12:30 PM that they don't have that mechanic specialized in Prius at work today and they made me another appointment for Monday 8/6/18 at 9:00 AM Hopefully problem will be solved. More

Great service! I had a great experience getting my car serviced from Toyota for the first time. Everyone was very helpful and I didn't have to wait very long for my I had a great experience getting my car serviced from Toyota for the first time. Everyone was very helpful and I didn't have to wait very long for my car to be serviced. More

Happy Toyota Customer I have been a satisfied customer of Star Toyota of Bayside. I have purchased 5 cars from them over the years. The main reason I choose to buy from Sta I have been a satisfied customer of Star Toyota of Bayside. I have purchased 5 cars from them over the years. The main reason I choose to buy from Star is because of their service department. They are by far the best in the business. The service rep I mainly deal with is Nelson Liu, he is one of the best I have ever had to deal with. I would seriously recommend them to anyone. More