Star Subaru - Service Center

Pleasant Staff Short Wait Clean Waiting Room You're greeted with a smile and everyone is friendly. The wait time was spot on. The waiting area was clean and relaxing. No issues whatsoever. You're greeted with a smile and everyone is friendly. The wait time was spot on. The waiting area was clean and relaxing. No issues whatsoever. More

!!!!! Was there for airbag recall. Now there’s gap between the panels and a strip of grease mark. Job wasn’t finished! Don’t you think? Was there for airbag recall. Now there’s gap between the panels and a strip of grease mark. Job wasn’t finished! Don’t you think? More

Dishonest My elderly mother brought her 16mo old Legasy to this dealership and was taken advantage of, only discovering this when I brought it yesterday for ser My elderly mother brought her 16mo old Legasy to this dealership and was taken advantage of, only discovering this when I brought it yesterday for service. Her 2015 car has only 8311 miles and the last service was recorded at 39344 She was supposedly given and charged for a 30000 mile service. Outrageous. Taking advantage of an 80+ year old customer. I did not allow them to service her vehicle and will never ever recommend them to anyone. More

VERY DISAPPOINTING! Service Reps lack professional development, & unfriendly. Just want you to pay big bucks, I would not bring my car here to service if it has major con Service Reps lack professional development, & unfriendly. Just want you to pay big bucks, I would not bring my car here to service if it has major concerns. They are just in for the money. The shop is too busy to handle customers with care and quality! More

Good work. Fast servixe. Technician/ mechanics are very helpful. Customer waitkng lounge was very nice. I would recommend this service centrt to all my friends t Fast servixe. Technician/ mechanics are very helpful. Customer waitkng lounge was very nice. I would recommend this service centrt to all my friends that owned subaru. More

Airbag replacement Once again I was very pleased with my service visit from the check in to check out. I was given a loaner car because the service was going to take awh Once again I was very pleased with my service visit from the check in to check out. I was given a loaner car because the service was going to take awhile. More

Perfect in every way. My car was taken in at the scheduled time. The staff was thorough, courteous, and knowledgeable. The wait time was as estimated, The work was perfo My car was taken in at the scheduled time. The staff was thorough, courteous, and knowledgeable. The wait time was as estimated, The work was performed in an excellent way. More

Interior scratched Dealer scratched plastic dashboard above glove box. I did not want to take my car to the dealer but since it was a recall I had no choice. Dealer scratched plastic dashboard above glove box. I did not want to take my car to the dealer but since it was a recall I had no choice. More

Service Felt the car was not safe to drive. Kevin accepted the car without appointment. A safety inspection was done on the car and the problem was fixed in a Felt the car was not safe to drive. Kevin accepted the car without appointment. A safety inspection was done on the car and the problem was fixed in a timely manner. More

EXCELLENT SERVICE Staff are well trained and explained job to be done and with price involved. Also car was fixed with all recall , NYS inspection, Oil change was done Staff are well trained and explained job to be done and with price involved. Also car was fixed with all recall , NYS inspection, Oil change was done satisfactory. More