Star Subaru - Service Center

Service center review Sherborne Williams is one of the reasons I give the service department a 5 star rating. He is always so professional, efficient and helpful. It is a p Sherborne Williams is one of the reasons I give the service department a 5 star rating. He is always so professional, efficient and helpful. It is a pleasure to deal with him whenever I bring my car to the service center. He is manager material! More

Oil change This is my first Subaru and I couldn't be happier with the car and the service. They advised me of important updates that the car needed and saved me This is my first Subaru and I couldn't be happier with the car and the service. They advised me of important updates that the car needed and saved me some money on an item that I needed More

1.5 hr oil chg? Brought my 2019 xtrek in for its first oil chg and it took 1.5 hrs...also was given my keys back cracked open...maybe to chg or chk the battery or may Brought my 2019 xtrek in for its first oil chg and it took 1.5 hrs...also was given my keys back cracked open...maybe to chg or chk the battery or maybe it was dropped? Whatever the case, it should have been given back on the condition i handed in as...also, door handle and steering wherl were filthy when given back to me...maybe i should chk my oil to see if it was really chged? I gave it two stars because of the pleasant female service advisor i dealt with... More

Great, fast, personalized service Kevin was amazing. He ordered all my part, they came quickly, he scheduled me at the perfect time and got everything done faster than expected. Kevin was amazing. He ordered all my part, they came quickly, he scheduled me at the perfect time and got everything done faster than expected. More

Exellent service I needed an inspection and had a recall notice. I mentioned a possible suspension issue to be looked at. They didn't use that request to try an I needed an inspection and had a recall notice. I mentioned a possible suspension issue to be looked at. They didn't use that request to try and promote a big job that was not actually needed Which was honest and terrific and will cause me to ONLY BUY A SUBARU from STAR wnen a new one is needed Thanks More

Always a pleasure to work with Everyone is helpful and knowledgeable. Service is fast. What I like about this place is the fact that they communicate with their customers on what t Everyone is helpful and knowledgeable. Service is fast. What I like about this place is the fact that they communicate with their customers on what to expect and when things will be finished. More

Complete Service All staff were well informed. They worked with me to schedule my appointments for a time that was convenient. The shuttle service to and from my home All staff were well informed. They worked with me to schedule my appointments for a time that was convenient. The shuttle service to and from my home made all the difference!! More

Fast service I went in for an oil change and inspection. Their waiting room was pleasant and clean. They offered coffee and tea in the waiting room. Having a tv in I went in for an oil change and inspection. Their waiting room was pleasant and clean. They offered coffee and tea in the waiting room. Having a tv in room made the wait go by faster. More

Good experience Good experience,I like it.nice environment and service.really recommended you guys be there .good good ,nothing more to say. First of all ,very respon Good experience,I like it.nice environment and service.really recommended you guys be there .good good ,nothing more to say. First of all ,very responsible workers. More

customerh* The air conditioning wasn‘t working on 2017 Forester, my appointment was 7:15AM, Pulled up to the service station about 7:10, I asked the service per The air conditioning wasn‘t working on 2017 Forester, my appointment was 7:15AM, Pulled up to the service station about 7:10, I asked the service person if I wait for the service how long I will waited, he said about 1.5 hr & no more more than 2hrs, end up I had to wait more than 5 hrs, in between I asked how much longer, but no answer, thats inexcusable for that long time for small problem. More