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Star Subaru - Service Center

Bayside, NY

4.7
338 Reviews

338 Reviews of Star Subaru - Service Center

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June 18, 2019

Oil change & maintenance Fast and professional all the time. Will always work with customer to make sure the quality is satisfaction guaranteed. Kevin specifically always mak More

by francis0323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Suh
Jun 19, 2019 -

Star Subaru responded

Francis - thank you so much for the kind words. We're glad your service appointment went smoothly. We hope to work with you again in the future.

June 16, 2019

Reliable quick service All services done 123! No long waiting as long as you made an appointment, staff are very nice friendly and professional. Waiting areas clean. High More

by midnitesun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember his name. Gentleman took care of my paper work was very nice.
Jun 17, 2019 -

Star Subaru responded

Thank you so much for the kind words. We thank you for the recommendation and look forward to working with you again in the future.

June 16, 2019

Star Subaru stole my time and my item My car was not ready on time . I had to come back another day to only have to come back third time and to have my i AirPods stolen from my car please More

by G0DSGL0RY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Frank Swaney, Paul Huang, Jimmy Zeng, Mario Aetonu
Jun 21, 2019 -

Star Subaru responded

We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the Service Manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 833-271-0484

June 15, 2019

Tire light I was happy to be given an appointment because I was concerned about the tire light. I also needed an oil change even though the car label said diffe More

by beabull2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherburne Williams very helpful and friendly
Jun 17, 2019 -

Star Subaru responded

Thank you so much for the 5-star rating! We're glad your service went smoothly and hope to see you soon.

June 13, 2019

Waited only an hour to fix radio and oil change Friendly service, clean waiting area, TV and complimentary coffee, and free wifi. Waited and worked while car got serviced. Also received a discount f More

by SETODIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Sherborne
Jun 14, 2019 -

Star Subaru responded

Thank you so much for the kind words! We're glad you found your visit to our Service Center a pleasant one and look forward to working with you again in the future.

June 11, 2019

Superb service Clean, professional and would recommend to all. Sherborne Williams went the distance in having me feel confident that I would be taken care of and he More

by SSTENZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherborne Williams
Jun 12, 2019 -

Star Subaru responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

June 10, 2019

Excellent, attentive, friendly service The service experience was was outstanding! The service coordinator, William, was very knowledgeable, extremely courteous and very attentive to the ne More

by connieperetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Jun 11, 2019 -

Star Subaru responded

Connie - thank you so much for the kind words. We're glad your service appointment went smoothly and look forward to working with you again in the future!

June 09, 2019

Quick . Professional, awesome ! I was in I was out . Reasonable pricing. Product was good to begin with so not much repairing to do . I was out by the time I sat and got settled in t More

by david_wynter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iliana A Sanchez
Jun 10, 2019 -

Star Subaru responded

David - thank you for the kind words. We're glad your service went smoothly. We look forward to working with you again in the future.

June 06, 2019

Horrible distrustful distasteful service If star Subaru was the only dealership left in the world to buy a car from I’d walk. The service there is the most dishonest people I’ve ever met More

by JRUOCCO59!
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Iliana. Nelson
Jun 21, 2019 -

Star Subaru responded

We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the General Manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (718) 819-0100

June 05, 2019

Friendly and helpful service Excellent service from Subaru professionals. I found the customer service to be highly satisfactory, from the gentleman who processed my car, to the g More

by TSWEETNAMSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Swaney, Paul Huang, Mario Aetonu
Jun 06, 2019 -

Star Subaru responded

Thank you so much for the kind words and the 5-star rating! We look forward to working with you again in the future.

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