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Star Subaru - Service Center

Bayside, NY

4.6
339 Reviews

339 Reviews of Star Subaru - Service Center

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August 15, 2018

Competent staff and thououghly answered my questions. I have waited quite a while for my car to get an oil change and tire rotation, but it was worth the wait. The service station was busy but I appreciat More

by semperfi3049
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Suh , Paul Huang
Aug 16, 2018 -

Star Subaru responded

We can't thank you enough for this fantastic review!

August 10, 2018

Great experience Was greeted promptly. Was given a breakdown of services that were going to be performed. Received a courtesy shuttle to work and back to the dealershi More

by SADJHD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in service department
Aug 13, 2018 -

Star Subaru responded

We greatly appreciate this wonderful review!

August 10, 2018

fixed problems everything seems to be fixed. time will tell if the freon leaks out again. they drove me home and back to pick it up. took care of all 3 of my conc More

by pegasus1445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
didnt get the man''s name
Aug 13, 2018 -

Star Subaru responded

We greatly appreciate this wonderful review!

August 09, 2018

great! The rep was wonderful and the service was done well and quickly. Waiting room was a bit noisy, but otherwise the facility was clean and comfortable. More

by icvitti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sherbourne william
Aug 09, 2018 -

Star Subaru responded

Thank you for rating your experience with us!

August 08, 2018

Excellent service Service advisor was very helpful and informative,I came in for the airbag recall and was informed I had 2 other recalls that needed to be done, they w More

by DEBBIE.KARAKOSTAS55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Williams
Aug 08, 2018 -

Star Subaru responded

Debbie - We can't thank you enough for this wonderful review!

August 08, 2018

Great quick oil change I wanted a quick painless oil change and received just that! Very satisfied with Star Subaru Service Department! Also, purchased an accessory from the More

by DREM38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Parts
Aug 08, 2018 -

Star Subaru responded

We can't thank you enough for this wonderful review!

August 07, 2018

Great service Subaru is the BEST in sales and service. I am always taken in for service on time. All the people who work for Subaru are friendly and knowledgeable. More

by LPC525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherborne Williams
Aug 07, 2018 -

Star Subaru responded

Thank you so much for this wonderful review!

August 05, 2018

GREAT SERVICE/PARTS DPT. Kevin Suh is a very helpful and knowledgable service advisor here ! Great help, helped me out with my subaru WRX. The Parts department was helpful as More

by henry1190
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Suh
Aug 06, 2018 -

Star Subaru responded

Thank you so much for this wonderful review!

August 05, 2018

Somewhat exceptional service. I had a 7:30 am appointment and people who walked in before me that didn't have an appointment left earlier than I did, what's the point of appointmen More

by SHEYTOON82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeng, Mario Aetonu
Aug 07, 2018 -

Star Subaru responded

We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (888) 378-7928

August 04, 2018

Fast and easy They will help you with all options that are available on the table... Service is fast and no questions asked. Go staright Kevin Suh he will help you. More

by GHEAN_FAITH10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Suh, Andy Wong
Aug 06, 2018 -

Star Subaru responded

Thank you so much for this wonderful review!