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Star Subaru - Service Center

Bayside, NY

4.6
339 Reviews

339 Reviews of Star Subaru - Service Center

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August 29, 2018

delayed service These service providers are the worst I’ve experienced, kept my car overnight with have a loaner available even the said I would have gotten the car More

by REID.RAM0N79
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nelson Joel Saez
Sep 04, 2018 -

Star Subaru responded

We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the General Manager, Phillip Musmacker, at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (718) 819-0100

August 25, 2018

It's Good Service was done and completed in a fairly short time. Staff was friendly and courteous. Lounge area was clean and comfortable. Staff directed you thr More

by phoenixphoenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeng
Aug 27, 2018 -

Star Subaru responded

Thank you so much for his wonderful review, and we look forward to seeing you again!

August 24, 2018

Thumbs up! Both the service rep and the mechanic were professional and courteous. I have been going here for years- never had a complaint. I was in and out of th More

by CONLONFAM114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeng
Aug 24, 2018 -

Star Subaru responded

Thank you so much for his wonderful review, and we look forward to seeing you again!

August 24, 2018

Quick & Efficient Service Star Subaru provides quick and efficient service. Service Representatives are professional, knowledgeable and courteous. The waiting room is pleasant More

by MAYYING47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeng
Aug 24, 2018 -

Star Subaru responded

Thank you so much for his wonderful review, and we look forward to seeing you again!

August 24, 2018

Good service 1) I had appointment for 7:00 am and my service started in 10 minutes.. My advisor briefed me about the maintenance coverage of my visit... 2) B More

by tomandbayri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN SUH, Frank Swaney
Aug 24, 2018 -

Star Subaru responded

Thank you so much for his wonderful review, and we look forward to seeing you again!

August 24, 2018

Easy fast service. I brought my car for oil change and because the low tire pressure light was on. They showed me the nail in the tire and they patched it. They changed More

by genarothman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember.
Aug 24, 2018 -

Star Subaru responded

Thank you so much for his wonderful review, and we look forward to seeing you again!

August 24, 2018

Great service My experience at Star Subaru was a very good one. The employees were extremely helpful, prompt and very courteous. I would definitely continue to serv More

by chica.1162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherborne Williams (03617) advisor
Aug 24, 2018 -

Star Subaru responded

Thank you so much for his wonderful review, and we look forward to seeing you again!

August 24, 2018

Errors happen Had my forester in jmsc24 July for oil change and inspection. Told me would probably need break work next time. It’s one month later and my breaks a More

by jmsc24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees
Sep 04, 2018 -

Star Subaru responded

We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the General Manager, Phillip Musmacker, at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (718) 819-0100

August 23, 2018

The best service for your subaru The service is the best I have ever experienced. Everyone is knowledgeable courteous and friendly. The service is performed in a very short amount of More

by loulabopp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong, Jerry Gennaro, Mario Aetonu
Aug 24, 2018 -

Star Subaru responded

Thank you so much for his wonderful review, and we look forward to seeing you again!

August 23, 2018

Good service Nice atmosphere and fast service. The time I was there I received a wonderful customer service and had everything I want set up that day. More

by biznes79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Musmacker
Aug 24, 2018 -

Star Subaru responded

Thank you so much for his wonderful review, and we look forward to seeing you again!

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