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Star Subaru - Service Center

Bayside, NY

4.6
339 Reviews

339 Reviews of Star Subaru - Service Center

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April 22, 2023

Awesome! Car was taken in for service. I was called when it was ready. And the service guy handles everything from a to z to even order a car to take me to an More

by MOM2TWINS98@MSN.COM
Recommend Dealer
Yes
Apr 24, 2023 -

Star Subaru responded

Thank you for the stellar review of us here at Star Subaru! We are thrilled to hear that our team was able to assist with everything from start to finish. We appreciate your business and support, and look forward to assisting you again in the future!

April 20, 2023

Carlos villatoro my advisor explained every thing i asked Every body was very respectfull and polite More

by tomandbayri
Recommend Dealer
Yes
Apr 20, 2023 -

Star Subaru responded

Thank you for your confidence in Star Subaru, and for your business. We are grateful to have you as a customer and thrilled that Carlos was a great help throughout!

April 15, 2023

Fast and efficient. Took time to explain findings. Waiting rooms clean and comfortable. More

by BARBERAC1951@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Two different men One Asian & other Black. Both very helpful and courteous.
Apr 19, 2023 -

Star Subaru responded

We're glad our team's efficient work and comfortable facilities made your visit an excellent one! Thanks for sharing your experience with us. We hope to see you again at Star Subaru for all your future vehicle maintenance needs!

April 11, 2023

The staff was friendly and efficient. I do not have anything else to add. Kevin is an asset. More

by ensdelvillar@aol.com
Recommend Dealer
Yes
Employees Worked With
NA
Apr 19, 2023 -

Star Subaru responded

Thanks for the positive feedback! We're glad to hear Kevin and the team provided you with a friendly and efficient service. We'll be sure to pass along your kudos. All of us look forward to seeing you again at Star Subaru!

October 01, 2022

Steve was really helpful and knowledgeable. Walked us through all our potential options and we were able to reach a deal! More

by amiizuka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Star Subaru responded

Thank you for your review! We're happy to hear that you had a great experience here at Star Subaru. See you next time.

March 16, 2022

When I called to make an appointment with Star Subaru they accommodated me with the time that fit into my schedule I called about7:45 am. and I was told that I could come in. More

by TMCKEE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Zeng
Mar 17, 2022 -

Star Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Star Subaru team. Drive safely, and we hope to see you back again down the road!

May 03, 2021

Very good dealer. Highly recommend Jimmy. He is warm-hearted, responsible and helpful. We are very happy to drive our new Forester home. Great experience! More

by JQ Ye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Zeng
May 04, 2021 -

Star Subaru responded

Thank you so much for the 5-star rating and the kind words! We appreciate the recommendation and look forward to working with you again in the future at Star Subaru!

March 16, 2021

Others don't know if it feels good, but I feel very good anyway。 I have bought two cars in this dealership and both have good service. More

by KEVINLIU0517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Musmacker, Jimmy Zeng
Mar 17, 2021 -

Star Subaru responded

Thank you for your kind words! We appreciate it and look forward to working with you again in the future!

February 04, 2020

Very helpful, get all information needed, no harsh sale, very happy with the dealer very friendly... over all I give it a 10 and will refer to friends and family..😀😀👍🏻 More

by LTRUONG672
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Zeng
Feb 05, 2020 -

Star Subaru responded

Thank you for the kind words. We appreciate the 5-star rating and the recommendation!

July 20, 2019

service of a breakdown The new service person was excellent in handling our problem. Being in the business myself for over 40 years confirms the professional way she handled More

by j310kro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name, she replaced Nelson as service writer.
Aug 01, 2019 -

Star Subaru responded

Thank you so much for the kind words. We appreciate the feedback and look forward to working with you again in the future.