338 Reviews of Star Subaru - Service Center
Sold me a car with a bad AC unit So I purchased a pre-owned car which had a bad AC unit dealer won't help get it fixed. I would not recommend at all. I had multiple issues with this c So I purchased a pre-owned car which had a bad AC unit dealer won't help get it fixed. I would not recommend at all. I had multiple issues with this car and have owned the vehicle for over a year. I had to deal with no AC in the summer and no heat during the winter during my time with the car. I again would not recommend this dealership to my enemy. More
Soso service. Regular service only. The representative just is ok. Not too friendly. I like last time service better. The wifi is good. Coffee machine is gre Regular service only. The representative just is ok. Not too friendly. I like last time service better. The wifi is good. Coffee machine is great. More
Great service Making the appointment was easy and my car was taken on time. While I thought the service took longer than I expected, overall service was great. The Making the appointment was easy and my car was taken on time. While I thought the service took longer than I expected, overall service was great. The advisor Nelson Saez was unbelievably patient. I was being the annoying customer repeating my questions several times, and each time he responded with pleasantly and patiently. More
Good maintenance The employees were professional and curtious. Work was done in a timely manner. Will look forward to my next appointment for an oil change and tire ro The employees were professional and curtious. Work was done in a timely manner. Will look forward to my next appointment for an oil change and tire rotation More
My Suburu Service This location is excellent because there was a drive thru to drop off your car. Service was great. Got my service worked on. Would defenatly go back f This location is excellent because there was a drive thru to drop off your car. Service was great. Got my service worked on. Would defenatly go back for service!!! More
Great service system I brought my car in for routine servicing. The service team was attentive to my need and informative regarding what they found in addition. The work I brought my car in for routine servicing. The service team was attentive to my need and informative regarding what they found in addition. The work was completed in a professional and timely manner. More
STAR THAT DESERVES STARS. The personnel are the best, friendly, relaxed and engaging. I was having so much fun I hated to leave when my car was ready. They are also very prof The personnel are the best, friendly, relaxed and engaging. I was having so much fun I hated to leave when my car was ready. They are also very professional, get the job done and live up to what they say. They have simply earned my trust 100%. More
My first time visiting this location The team at Star Subaru were great! They were able to xxxxx the problem and replace the part within a couple of hours. They are up to date with the la The team at Star Subaru were great! They were able to xxxxx the problem and replace the part within a couple of hours. They are up to date with the latest Subaru systems and were able to find my car’s service history without a problem. More
Problems Whatever problems I had with the car they figured it out within a day. If they have the parts with the car they will fix it right away Whatever problems I had with the car they figured it out within a day. If they have the parts with the car they will fix it right away More
delayed service These service providers are the worst I’ve experienced, kept my car overnight with have a loaner available even the said I would have gotten the car These service providers are the worst I’ve experienced, kept my car overnight with have a loaner available even the said I would have gotten the car back the same day I went in for an appointment. The was still under warranty so no rush into fixing a car they would be getting paid to work on . Person at the service front desk is a liar along with his supervisor . Went back the follow day because they weren’t able to tell me when I’d get the car so I showed up to get a status update and they never had one . Stayed there camping in the waiting area to be told it’s going to be an all day job which was no problem . They came to me with in the hour stating the found the problem and it was the the same one they stayed the day before. We just going to push all these paying customers ahead of you , if warranty is that much of a problem stop selling the dam thing More