Back

Star Subaru - Service Center

Bayside, NY

4.6
339 Reviews

339 Reviews of Star Subaru - Service Center

Sort by
September 21, 2018

Unexpected Surprise. Thought I needed brakes, along with my oil change and NYS Inspection. Honest Service Reps said that they were ok. Could have easily sold me brake li More

by VITADOC1029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
Sep 24, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 20, 2018

Rip off liars No trust They try to rip you off at any cost. It is a complimentary service but they still try to ask you for money. More

by ABD0NAjem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Musmacker
September 20, 2018

Great experience Super fast service. Brought my car for an inspection and oil change and it was finished before I even finished my coffee. The advisor explained the co More

by YoungT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherbourne Williams
Sep 21, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 20, 2018

Great people Went on a Saturday morning for an issue with the forester. Found my problem and fixed it under warranty. No hassle and efficient. Friendly staff. Woul More

by jc2hn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 21, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 20, 2018

Terrible diagnostics Took my 2016 Forester in because it was jerky when starting to accelerate and was feeling weird. After having my car for an entire day, they called me More

by Ar
Recommend Dealer
No
Employees Worked With
Service Employees
Sep 21, 2018 -

Star Subaru responded

We apologize that your experience at Star Subaru was anything less than satisfactory. Please contact the General Manager, Phillip Musmacker, at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (718) 819-0100

September 18, 2018

Top Of The Line Service! I bought a used Crosstrek on Labor Day weekend and on the day of purchase as the vehicle was getting inspected the manager Phil came over and said tha More

by Tony D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Musmacker, Mario Aetonu
Sep 19, 2018 -

Star Subaru responded

Tony - Thank you so much for this wonderful review, and we look forward to seeing you again!

September 18, 2018

Thanks! Mark did a great job! Super nice and helpful. Took the time to explain what was wrong. Will def come back for any other service needs. More

by JMLITTLEFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark the mechanic
Sep 19, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 15, 2018

Professional, trustworthy Always take the time to explain what you need to have done and what you don’t have to have done They don’t take advantage of a you Even if you think More

by ONEFORBOGART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherborne Williams
Sep 17, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 15, 2018

Subaru is the best. I won't take my Subaru anywhere else. The guys at the desk are great, ascertaining what you'll need. The Tech's are spot on taking care of my cars ne More

by reallywonderfulx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Sep 17, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 14, 2018

Great experience The staff at Star went out of their way to help me out and I was beyond pleased with my experiences. I will definitely be going back and would recomme More

by AW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Sep 17, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

...
27
...