339 Reviews of Star Subaru - Service Center
Unexpected Surprise. Thought I needed brakes, along with my oil change and NYS Inspection. Honest Service Reps said that they were ok. Could have easily sold me brake li Thought I needed brakes, along with my oil change and NYS Inspection. Honest Service Reps said that they were ok. Could have easily sold me brake linings...but didn't. They're my service place !!! More
Rip off liars No trust They try to rip you off at any cost. It is a complimentary service but they still try to ask you for money. No trust They try to rip you off at any cost. It is a complimentary service but they still try to ask you for money. More
Great experience Super fast service. Brought my car for an inspection and oil change and it was finished before I even finished my coffee. The advisor explained the co Super fast service. Brought my car for an inspection and oil change and it was finished before I even finished my coffee. The advisor explained the condition of my car and what my car needed and didn’t need to pass my inspection and help me save so money. More
Great people Went on a Saturday morning for an issue with the forester. Found my problem and fixed it under warranty. No hassle and efficient. Friendly staff. Woul Went on a Saturday morning for an issue with the forester. Found my problem and fixed it under warranty. No hassle and efficient. Friendly staff. Would recommend. More
Terrible diagnostics Took my 2016 Forester in because it was jerky when starting to accelerate and was feeling weird. After having my car for an entire day, they called me Took my 2016 Forester in because it was jerky when starting to accelerate and was feeling weird. After having my car for an entire day, they called me and said nothing was wrong. When I picked my car up, they only drove it for 4 miles and also used it to pick up lunch because they left sticky notes and a receipt in my car. Poor service. Would not take my car back. More
Top Of The Line Service! I bought a used Crosstrek on Labor Day weekend and on the day of purchase as the vehicle was getting inspected the manager Phil came over and said tha I bought a used Crosstrek on Labor Day weekend and on the day of purchase as the vehicle was getting inspected the manager Phil came over and said that the brakes passed inspection and would last me 3,000-5,000 miles but that they’re installing brand new brakes on the house. All I had to do was bring the car in after a couple of days since the brakes were ordered. I did that and in under two hours it was done. I expected a service fee at least but nothing, just my signature. More
Thanks! Mark did a great job! Super nice and helpful. Took the time to explain what was wrong. Will def come back for any other service needs. Mark did a great job! Super nice and helpful. Took the time to explain what was wrong. Will def come back for any other service needs. More
Professional, trustworthy Always take the time to explain what you need to have done and what you don’t have to have done They don’t take advantage of a you Even if you think Always take the time to explain what you need to have done and what you don’t have to have done They don’t take advantage of a you Even if you think you need something done oil change,air filter, etc. They will check car history On computer, and Visual And let you know if you do or if you don’t need it Very rare in a service station these days . Five star for Star More
Subaru is the best. I won't take my Subaru anywhere else. The guys at the desk are great, ascertaining what you'll need. The Tech's are spot on taking care of my cars ne I won't take my Subaru anywhere else. The guys at the desk are great, ascertaining what you'll need. The Tech's are spot on taking care of my cars needs. My Subaru is 12 years old and runs like a dream. Thanks Star Subaru! More
Great experience The staff at Star went out of their way to help me out and I was beyond pleased with my experiences. I will definitely be going back and would recomme The staff at Star went out of their way to help me out and I was beyond pleased with my experiences. I will definitely be going back and would recommend them to all! More