Star Subaru - Service Center

key problem having lost the last key for my Impreza, I had to get a new one. To my shock the cost was $600 +. and it would be several weeks before this was done. having lost the last key for my Impreza, I had to get a new one. To my shock the cost was $600 +. and it would be several weeks before this was done. Really unacceptable especially when I was told a loaner car was hard to get. Enter Nelson, who found out I had the valet key and managed to use it to make a new key for me. He was very accommodating and was available when I called. Give him a raise. More

Very friendly environment and explained what was wrong with Very happy with prompt service. Friendly environment and explained properly wht was the issue with my car. Location was convenient to go and pick up Very happy with prompt service. Friendly environment and explained properly wht was the issue with my car. Location was convenient to go and pick up More

Oil Change Great service great communication & work ethic these guy arent stealership they Are A DEALERSHIP Koppell sucks horrible Star Subaru is Great Shaub Great service great communication & work ethic these guy arent stealership they Are A DEALERSHIP Koppell sucks horrible Star Subaru is Great Shaubon always take care of my issues never has an excuse they always have time for me & my car More

Pleasant experience frim the guy who takes the key kindly, to Mr. Williams who arranges your service to Mr.Malone who tells me the bad news about my bumper, in a kind way frim the guy who takes the key kindly, to Mr. Williams who arranges your service to Mr.Malone who tells me the bad news about my bumper, in a kind way, to the cashier who giggled, it was painless. Good coffee too & caught up on the news... No reason to go elsewhere :) More

Excellent service Facilities are clean and comfortable with generous space, access to vending machine, coffee machine and tea. Located close to the dealer providing the Facilities are clean and comfortable with generous space, access to vending machine, coffee machine and tea. Located close to the dealer providing the services in a fairly time frame. More

I have bring 2013 STI into for services There should bring me to the car and show me what party had done for the services and explain and see the party had done. Let the customer know . Beca There should bring me to the car and show me what party had done for the services and explain and see the party had done. Let the customer know . Because the customer pay the bills. everytime I bring my STI in for service alway over $1500.00 dollar to do the service. I know is a STI. But some how I feel when I bring my STI going to do services been rapid off. Didn't know what is wrong with it. There call me this have to change is More

Excellent service I brought my car in to have the remote feature put it. When I arrived my car was taken right away. The work was done. No complaints from me I brought my car in to have the remote feature put it. When I arrived my car was taken right away. The work was done. No complaints from me More

Prompt, courteous service. New vehicle- check engine light was on. After checking all out, it was discovered that on my last fill up the gas cap wasn’t put back on properly. New vehicle- check engine light was on. After checking all out, it was discovered that on my last fill up the gas cap wasn’t put back on properly. More

Perfect service Fast, courteous service. Replaced air conditioner condenser under warranty. Would recommend highly. From start to finish, I was there for 2 hours. Per Fast, courteous service. Replaced air conditioner condenser under warranty. Would recommend highly. From start to finish, I was there for 2 hours. Perfect place. Will return even though 25 miles away More

Unexpected Surprise. Thought I needed brakes, along with my oil change and NYS Inspection. Honest Service Reps said that they were ok. Could have easily sold me brake li Thought I needed brakes, along with my oil change and NYS Inspection. Honest Service Reps said that they were ok. Could have easily sold me brake linings...but didn't. They're my service place !!! More