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Star Subaru - Service Center

Bayside, NY

4.6
339 Reviews

339 Reviews of Star Subaru - Service Center

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October 12, 2018

SFEFF I needed a new remote starter since one was lost. The service was excellent. Kevin from service called that the remote was in and I just needed to com More

by sfeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin-in service
Oct 12, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

October 08, 2018

Star Subaru works for the customer!! Kevin did the most to try and make sure I was satisfied. Quick and thourough. I always come back to Star because they value their customers. More

by francis0323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Decosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

October 07, 2018

It was amazing At Star Subaru service The service I received was amazing Very courteous Very prompt Very precise I would recommend anyone to come to this servi More

by chrissychris11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong, Paul Huang
Oct 08, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

October 06, 2018

Service center great, dealership not so much Friendly, people and quick, courteous servicing of my car at the service center. I walked out of dealership, though. Not sure if I'll continue buying More

by richardriccardi
Recommend Dealer
Yes
Employees Worked With
didn't get any names, though manager-in-training might have been named Chris.
Oct 08, 2018 -

Star Subaru responded

Richard - Thank you for rating your experience with us! If you would like to discuss whether there's anything we can do to earn your business again, please contact the General Manager, Phillip Musmacker, at your earliest convenience. Thank you. (718) 819-0100

October 04, 2018

Amazing Everything was perfect. Kevin and Nelson were both amazing, and understood my need to do it quickly. Customer service is important, and they def know More

by DLOND512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex collao
Oct 05, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

October 03, 2018

TPMS registration, NYS inspection Reserved online at Star Subaru 7:30 am service. TPMS and state inspection. All done in reasonable time. No problem. Courteous employees. Clean facilit More

by LESTERWSZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Joel Saez
Oct 04, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

October 03, 2018

Exceptional Customer Service From the moment I was greeted by a service technician to the explanation I received regarding services rendered or recommended to the moment I was ref More

by DIANA V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherborn Williams
Oct 04, 2018 -

Star Subaru responded

Diana - Thank you so much for this wonderful review, and we look forward to seeing you again!

October 02, 2018

A good experience can I complain about everything I called the service department and the parts department they had my two tires supposed to service department they told me just get my car to them and More

by WALLY817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Those names from the service department where are they
Oct 04, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

October 01, 2018

First Six Months Service Although I did not have an appointment, I feel the entire experience was pretty seamless. Everyone was extremely professional and courteous. Customer More

by GLRAMIREZ03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Joel Saez
Oct 01, 2018 -

Star Subaru responded

Thank you so much for this wonderful review, and we look forward to seeing you again!

September 30, 2018

Excellent service Star Subaru diagnosed and fixed my brake problem speedily and also assessed that while my car was overdue for an oil change, it actually was still run More

by MARINA.READ.WEISS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherborn Williams, a woman of color whose name I didn’t catch
Oct 01, 2018 -

Star Subaru responded

Marina - Thank you so much for this wonderful review, and we look forward to seeing you again!

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