Star Subaru - Service Center

The body shop is the worse Please reconsider I'd your thinking of having star subaru work on your car's body! They hire an independent body shop that is totally and completely u Please reconsider I'd your thinking of having star subaru work on your car's body! They hire an independent body shop that is totally and completely unprofessional. The service center really is a good place but they can not control the body shop which they are turning people's cars over to. More

Good service My service is always great. My only complaint was that I was not asked about my air filter. My car was confused with another car. I was not asked abo My service is always great. My only complaint was that I was not asked about my air filter. My car was confused with another car. I was not asked about adding service. Ultimately i would have been ok with the part being replaced but it could have been a problem if it was not a service i wanted. More

Excellent service center I took my Subaru into the service center for an oil, lube, filter, etc. Everyone I dealt with did a superb job; the person who signed me up for servic I took my Subaru into the service center for an oil, lube, filter, etc. Everyone I dealt with did a superb job; the person who signed me up for service did so quickly and told me how long the service would take. Ten minutes before my service was finished, I was told how long it would be before they were finished with my car. Finally, I was told in detail what the inspection results revealed. I am very satisfied and will return there for my next service. More

Expect to be taken I have regularly brought my vehicle to Star since it was brand new for service. After my latest interaction I will never return. They informed me th I have regularly brought my vehicle to Star since it was brand new for service. After my latest interaction I will never return. They informed me that my air filter and cabin filter would require replacement at the next service. They told me this last time as well, so I replaced them about a month ago. They are brand new OEM filters purchased directly from Subaru. I asked to speak to the service manager and was told simply “He’s not here today”. Ok, please take my information and have him call me. I’m not a betting man, but if I was, I’d put my money on; that message never made it beyond the post-it note it was written on.. In short- Is the service department suggesting that Subaru of America is selling defective parts? Or are they trying to make a quick buck off an unsuspecting customer? If they’re saying they inspected the filters and really didn’t, what else did they say they did which ended up not happening (ie- tire rotation) These are questions I have for the service manager which will, seemingly, go unanswered. Either way, I’ll have my vehicle serviced elsewhere from now on. More

Great! Sherborne Williams helper me each visit i had here. He has been very kind and helpful. I fully trust him, ive been to other service centers for Sub Sherborne Williams helper me each visit i had here. He has been very kind and helpful. I fully trust him, ive been to other service centers for Subaru and havent recieved this great level of service before. I will recommend Sherborne to all my friends and family members. Ask for Sherbone he will take care of you! More

Prompt, courteous service Called on the spur of the moment for an oil change. Told to come in that day. They discovered I had a nail in a tire. New tire, oil change done in les Called on the spur of the moment for an oil change. Told to come in that day. They discovered I had a nail in a tire. New tire, oil change done in less than 2 hours! Very pleasant staff too! All FREE because it is the dealership where I purchased my vehicle and I had tire protection. More

Perfessoinal I had my car done in a timely fashion. And I had all my questions answered. Very friendly. And a nicely stocked vending machine. Thank you. I had my car done in a timely fashion. And I had all my questions answered. Very friendly. And a nicely stocked vending machine. Thank you. More

Thanks!! My wife suffered a flat tire on the highway. After getting the spare on she was able to drive into the dealership, have the tire replaced and on her w My wife suffered a flat tire on the highway. After getting the spare on she was able to drive into the dealership, have the tire replaced and on her way out without hiccup!!! Thank you!!! More

Very good The service was excellent and the driver very Competent. I would definitely come back for needed service, and I appreciate the timely work that took p The service was excellent and the driver very Competent. I would definitely come back for needed service, and I appreciate the timely work that took place. More

Bluetooth issue Issue quickly resolved with a smile even though car was purchased in 2015. No blame placed on me Taught how to deal with issue in future. Issue quickly resolved with a smile even though car was purchased in 2015. No blame placed on me Taught how to deal with issue in future. More