Star Subaru - Service Center

Service review Excellent customer service at the express desk! Quick turnaround and very easy drop off for our first lease service Thank you for great service a Excellent customer service at the express desk! Quick turnaround and very easy drop off for our first lease service Thank you for great service again More

Nice people, accommodating and courteous I can on for scheduled service. There was to be a delay so the sent me home with George who transports people back and forth locally. Two hours later I can on for scheduled service. There was to be a delay so the sent me home with George who transports people back and forth locally. Two hours later George brought me back and my car was waiting for me. More

Excellent overall experience Fast and quality service. Wouldn’t hesitate to come back to this service center again in the future. Everyone was very polite and the service was perf Fast and quality service. Wouldn’t hesitate to come back to this service center again in the future. Everyone was very polite and the service was performed in a timely fashion. More

Courteous but slow I had a 915 appointment arrived at 910 for and oil change but did not get out until about 11. Dont know why you have scheduled appointment times if yo I had a 915 appointment arrived at 910 for and oil change but did not get out until about 11. Dont know why you have scheduled appointment times if you dont honor them. The young lady who checked me in and out was very pleasant and courteous More

New radio installed. New radio had to be ordered and was installed. Staff always very pleasant and comfortable chairs with TV in waiting room. Coffee usually available whi New radio had to be ordered and was installed. Staff always very pleasant and comfortable chairs with TV in waiting room. Coffee usually available while waiting. More

Horrible I didn’t know wheel locks can break. Apparently mine were stripped and I had to pay almost 75 bucks for a replacement. I’m convinced they didn’t chang I didn’t know wheel locks can break. Apparently mine were stripped and I had to pay almost 75 bucks for a replacement. I’m convinced they didn’t change my windshield wipers- which I paid for, and also didn’t show me the defective products. Terrible. More

Service Very quick and polite good service nice waiting room took good care of the car I would recommend this device center to everyone I know Very quick and polite good service nice waiting room took good care of the car I would recommend this device center to everyone I know More

Standard oil change Advisor was polite and looked into answering additional questions I had regarding other services. Provided pricing and time frame for those services. Advisor was polite and looked into answering additional questions I had regarding other services. Provided pricing and time frame for those services. Also replaced my wipers at no cost. This kind of attentive customer service makes me want to continue my patronage. More

Express Service I made an appointment for express service. The staff that greeted me was professional and cordial. Although they promise the service would be complete I made an appointment for express service. The staff that greeted me was professional and cordial. Although they promise the service would be completed within an hour, my service was completed in under 2 hours because they found a minor issue ( filter changes) that they asked if I wanted completed. The only downside was that there was not enough seating in the waiting area and no coffee! Overall, not a bad way to spend a morning. More