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Star Subaru - Service Center

Bayside, NY

4.7
338 Reviews

338 Reviews of Star Subaru - Service Center

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November 29, 2018

Engine Light Problem The engine light on my 2015 Forester with 20,000 miles is on, I took the car to service and left there on Monday-11/12. I got a call first they will More

by LIMINGMEI2000
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
November 27, 2018

Treated like you mattered From the moment I drove my car through the garage door Sherbourne took care of me like I was his most valued client... I am sure he makes everyone fee More

by malawi718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherbourne “ shebs “
November 26, 2018

Was updated w info I inquired about Was made to feel comfortsble in office asking questios. All requests were met by staff and service. waiting rooms were available as well as a clean re More

by LINMFERRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Joel saez
Nov 27, 2018 -

Star Subaru responded

Thank you for your recommendation!

November 24, 2018

First service for new car I needed to get the first service maintenance done on my new 2018 Forester so I went to Star Subaru’s appointment calendar and chose a day and time co More

by Suntanned
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Wong
Nov 27, 2018 -

Star Subaru responded

We are so glad that you've enjoyed the service that you've received. Thank you for your business and we look forward to serving you in the future!

November 24, 2018

Very friendly and knowledgeable staff The staff was very friendly and knowledgeable. Not only did the change the oil in my car, they did an multi point inspection and recommend a maintena More

by sspielberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Collao
Nov 27, 2018 -

Star Subaru responded

Thank you for your business and we look forward to serving you in the future!

November 22, 2018

A great dealership This dealership was professional, clean, organized and efficient. I was told I would be there about 1 hr and that’s how long it took to do the schedul More

by vdaddario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gennaro, Phil Musmacker, Paul Huang, Chris Kraly, JAMES KAMHAWY
Nov 27, 2018 -

Star Subaru responded

Thank you for the positive review and for your business. We look forward to serving you in the future!

November 21, 2018

Service maintenance I brought my 2010 Legacy for a complete oil change, check the tire air pressure, check the brakes and check all fluids. They asked me if I wanted to r More

by stuartweinstock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember employee’s name
Nov 27, 2018 -

Star Subaru responded

We are so glad that you've enjoyed your experience and we look forward to serving you in the future. Thank you for your business and recommendation!

November 20, 2018

professional and courteous very professional and courteous. Intake representative, Alice, went out if her way and made every attempt to keep me updated and informed on my car se More

by ALLANLEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice (sorry, forgot last name)
Nov 27, 2018 -

Star Subaru responded

Thank you for the kinds words and for your business!

November 20, 2018

Excellent service Took.care of what was needed and unlike many other dealers in my experiemve, they didn't try and hard sell expensive and not needed addons More

by sgrayson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of those people. Worked with the service staff who were eccellent, Phil Musmacker
Nov 27, 2018 -

Star Subaru responded

We are so glad that you've enjoyed your experience! Thank you for the recommendation!

November 17, 2018

Service review Excellent customer service at the express desk! Quick turnaround and very easy drop off for our first lease service Thank you for great service a More

by ebenaderet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My sales person is no longer there
Nov 19, 2018 -

Star Subaru responded

Thank you for bringing your vehicle to Star Subaru to be serviced. We are glad that you've enjoyed your experience and we look forward to servicing your vehicle in the future.

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