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Star Subaru - Service Center

Bayside, NY

4.6
339 Reviews

339 Reviews of Star Subaru - Service Center

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November 06, 2023

I purchased my Subaru Forester from your Bayside dealership in 2020. They were extremely helpful, including offering me a free oil change for the life of my car. The Service Department has been se More

by angelahirsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri Gounaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Star Subaru responded

Angela, we're delighted to know that you've had a great experience with our team at Star Subaru. We aim to make car ownership as hassle-free as possible! Enjoy your Forester and those free oil changes for life!

May 22, 2023

Very polite and listened to my needs. Would definitely come recommend the quality of service. More

by ALANKOSACK1881@GMAIL.COM
Recommend Dealer
Yes
May 22, 2023 -

Star Subaru responded

Thank you for the great review! It's awesome to hear that the Star Subaru team were all great listeners and delivered a high-quality experience. See you next time.

May 15, 2023

Kept me update date on progress. Provided all the info I needed. Quick to provide a resolution. More

by IRISH912@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
James Park
May 15, 2023 -

Star Subaru responded

Thank you for the review! We appreciate your business and hope to see you back again at Star Subaru. Safe travels!

May 12, 2023

Your prices for the service were ridiculous Service not dealership Last name was Park The price for the service provided was too much More

by mfranceschetti92@gmail.com
Recommend Dealer
No
Employees Worked With
1
May 07, 2023

It was good overall. Satisfactory. It was better than what i expected but theres room for improvement More

by AT
Recommend Dealer
Yes
Employees Worked With
James park
May 08, 2023 -

Star Subaru responded

Thank you for your feedback! It's always our goal to provide the highest quality of service possible, and we hope to have the opportunity to serve you again in the future at Star Subaru.

May 06, 2023

James was extremely courteous… he explained my car's condition and the service options and suggestions. I had to leave my car, and he called with updates and reminders. He could not have been more helpf More

by jeffmarciano@yahoo.com
Recommend Dealer
Yes
Employees Worked With
James
May 08, 2023 -

Star Subaru responded

Thank you for the five-star review! We are so glad that James provided you with a positive experience and that he could make you feel cared for. We appreciate your recommendation to Star Subaru and ongoing business. See you next time!

May 04, 2023

Came in for an oil change, took less than 45 minutes Stayed to wait for the oil change- was done very quickly More

by FENVETZ@VERIZON.NET
Recommend Dealer
Yes
May 04, 2023 -

Star Subaru responded

It was our pleasure to serve you in such a timely manner! Thank you for the excellent review and for trusting Star Subaru with your vehicle's oil change. Have a wonderful day and we hope to see you again down the road!

April 30, 2023

Steve was great but your back office money guy raked us over the coals. That was not appreciated. More

by RYANKARA
Recommend Dealer
Yes
Employees Worked With
Steve! He's the BEST!!!!!
April 30, 2023

Very good and very helpful. The dealership is very helpful in my visit to the shop . And I am very satisfied with their service. I found their service very beneficial to me . Th More

by THOMASIP97@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Williams at the Star dealership in queens NY
May 01, 2023 -

Star Subaru responded

We're glad that you found our services helpful and beneficial, Thomas! We appreciate your support of the Star Subaru team and hope to see you back!

April 28, 2023

She was very thorough in explaining what was needed for my car. Also very accommodating when I needed to go to my doctor appointment while my car was being serviced. She was able to find someone to take me More

by ESPDELIVERIES
Recommend Dealer
Yes
Employees Worked With
Jenny
Apr 28, 2023 -

Star Subaru responded

Thank you for leaving Star Subaru a five-star review! We are so glad that our team was accommodating and helpful. See you down the road!

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